Muhammad Suhail
Process Developer
House No.154, Street No.9,Zakir Nagar, Near Jama Masjid, New Delhi-110025
Summary
Motivated and data-driven professional with over 2 years of experience in the Property and Casualty Insurance industry. Proactive problem-solving abilities and excellent communication skills. Seeking a challenging role to apply expertise and contribute to organizational success.
Overview
2
2
years of professional experience
2
2
Certifications
3
3
Languages
Work History
Process Developer
Genpact
09.2022 - Current
- Worked for a European based insurance company as an underwriting support for Denmark specialized in Denmark LOB's
- Currently working for US based insurance company as an underwriting support ( Submission & Workstation for property Insurance)
- Create policy, Quotations, Manage policy insurance, Cancellation and Mid-term adjustments
- Work on commercial line and personal line policy
- Trained new recruiters ensure they are complaint with company policies
- Part of the client calls for the process updates and the improvisation
- Currently on the role for 1st Pass QC.
- Provided process walkthrough to the Generative AI and IT Helpdesk team for the process simplification.
- Prioritized secure handling of sensitive customer information within processes, minimizing potential liability issues by proactively managing risk.
- Developed new processes for increased production capacity and improved product quality.
- Trained new employees on established processes, ensuring consistent performance across the team.
- Participated in continuous improvement initiatives, focusing on eliminating non-value-added activities and reducing variability in processes.
Education
BBA -
Galgotias University
Greater Noida, India 04.2001 -
Senior Secondary Education -
CBSE
04.2001 -
High School Diploma -
CBSE
04.2001 -
Skills
Insurance Underwriting (Denmark & US) P&C Insurance
Certification
Lean Digital Certified from Genpact
Achievementsandawards
- Bronze awardee in Genpact.
- Received appreciation from the onshore team and clients for speedy work and 100% accuracy.
Personal Information
- Total Experience: 2 years
- Date of Birth: 30/09/2000
- Gender: Male
- Nationality: Indian
- Marital Status: Single
- Religion: Islam
Timeline
Process Developer
Genpact
09.2022 - Current
BBA -
Galgotias University
04.2001 -
Senior Secondary Education -
CBSE
04.2001 -
High School Diploma -
CBSE
04.2001 -
Similar Profiles
Afreen FatimaAfreen Fatima
Process associate at GenpactProcess associate at Genpact
Pankaj VermaPankaj Verma
Senior Operations Manager at GenpactSenior Operations Manager at Genpact
Detravia ThomasDetravia Thomas
Customer service specialist at GenpactCustomer service specialist at Genpact
Ashish SikligarAshish Sikligar
Assistant Vice President, Operations at GenpactAssistant Vice President, Operations at Genpact
Talib KhanTalib Khan
Data Research Specialist at MOONPRENEUR INCData Research Specialist at MOONPRENEUR INC