Hired as a full-time IT Support executive in the department of CSF following initial consulting role to build, manage, and maintain a server environment, ensuring 99.9% or better uptime. Evaluate, monitor, and enhance IT infrastructure with an emphasis on availability, reliability, scalability, security, data confidentiality, and system integrity. Currently pursuing the role of Cyber security administrator.
• DLP and End point security administrator
• Forcepoint for DLP
• Crowdstrike for endpoint security
• Forcepoint Console and Agent Upgradation.
• Managing & Monitoring CrowdStrike Endpoint tool.
• Daily Activity Analysis and Report Generation.
• Incident Management based on analysis.
• Agent version analysis on end-user PCs.
• Regular Data Backup- Forcepoint DLP.
• End user agent communication issues analysis.
• Actions to be taken based on the incidents type and severity
• Active Directory administration and user management
• Administrating FTP service for the Organization.
• Managing server vulnerability.
• Managed VMware for the organization requirements.
• Symantec End-point Protection Manger administrator
• Windows and SEP patch management and monitoring
• Creating test environment for the project team according to their requirements
• AD configuration and user management
• Access and privilege management wrt to approvals and requirements.
• PAN India windows server deployment planning, implementation and configuration.
• L2 support IT support and operations.
• Basic firewall operation’s and monitoring
• Handling Floor based IT requests through ticketing system
• Sets up desktop computers and peripherals and test network connection
• Implementing, Managing and Monitoring Network Devices.
• Works closely with vendors and managed services to maintain systems and services, manage change, and
deploy new systems and services.
• Provides a single point of contact for end users to receive support and maintenance within the organization's desktop computing environment.
• Office 365 support.
o Data Loss Prevention
o Endpoint Security
o Active Directory
o VMware vCenter
o Vulnerability Management
o Troubleshooting(h/w,n/w,s/w)
o SFTP