Muhammad Adib Pirzada
Food And Beverage Expert
Ahmedabad
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Offering excellent interpersonal skills and genuine interest in coffee industry, eager to learn and develop in fast-paced environment. Contributes to team-oriented setting and maintains high standard of cleanliness and organization. Ready to use and develop communication and customer service skills in Desired Position role.
Overview
3
3
years of professional experience
Work History
Barista
Coffee by Di Bella
10.2024 - 12.2025
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Operated espresso machines and commercial coffee brewers to create beverages.
Trainee sales assistant
Crowne Plaza City Centre Ahmedabad
01.2024 - 08.2024
- Assisted in developing and executing marketing strategies to boost hotel revenue.
- Conducted market research to identify potential clients and business opportunities.
- Collaborated with the sales team to develop proposals and presentations for prospective clients.
- Played a key role in organizing and promoting hotel events, increasing guest engagement.
- Managed back-office operations, including maintaining customer databases, processing contracts, and generating reports to support the sales and marketing teams.
- Leveraged hospitality expertise to handle guest interactions, ensuring a positive experience and addressing inquiries with professionalism.
Guest Services Associate
Radisson Blu
03.2023 - 01.2024
- Provided exceptional guest services, ensuring a welcoming and seamless experience.
- Managed guest inquiries, reservations, and complaints, ensuring prompt resolution.
- Coordinated with housekeeping and other departments to fulfill guest requests efficiently.
- Monitored guest satisfaction through feedback and implemented improvements in service quality.
- Collaborated with team members to consistently exceed guest expectations through exceptional service delivery.
Education
Bachelor of Hospitality Management -
State Institute of Hotel Management And Catering Technology
Siddhpur05.2024
Skills
Beverage preparation
Appreciation & Recognition
The Leela Hotel and Resorts
Appraisals And Recognition AT The Leela Gandhinagar Gujarat
* Appreciation Letter ‘G20- Health Working Group Ministers 2023’
* Appreciation Letter “Ministerial Meeting on Women Empowerment – G20
2023” {Semicon 2023}
* Appreciation Letter “ Urban20 (U20) Mayoral Summit 2023”
* Appreciation letter of ‘Pedicon 2023
Timeline
Barista
Coffee by Di Bella
10.2024 - 12.2025
Trainee sales assistant
Crowne Plaza City Centre Ahmedabad
01.2024 - 08.2024
Guest Services Associate
Radisson Blu
03.2023 - 01.2024
Bachelor of Hospitality Management -
State Institute of Hotel Management And Catering Technology