Summary
Overview
Work History
Education
Skills
Certification
Languages
COMPUTER SKILLS
PERSONAL DETAILS
Timeline
Generic

Muhammad Labeeb C P

PERINTHALMANNA

Summary

Operations Manager with over 3 years of experience at DTDC EXPRESS LTD, specializing in logistics and supply chain management. Achievements include optimizing parcel delivery processes, leading to enhanced efficiency and customer satisfaction. Proven skills in team leadership, vendor coordination, and risk management contribute to business growth through innovative solutions.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Operations Manager/Franchise Owner

DTDC EXPRESS LTD
KOLATHUR
09.2021 - Current
  • Executed daily franchise operations, managing logistics and customer service efficiently.
  • Led team of 6 to optimize parcel pickups and ensure timely deliveries.
  • Negotiated vendor relationships to secure prompt delivery of products.
  • Researched potential expansion markets to identify growth opportunities.
  • Formulated business plans aligned with strategic objectives for long-term growth.
  • Oversaw inventory management and procurement processes to enhance efficiency.
  • Developed training programs for new hires, focusing on continuous improvement principles.
  • Analyzed operational expenses for materials, supplies, and equipment to control costs.

Salesperson/Cashier

MODERN STEELS WHOLESALE &RETAIL
CHEMMALASSERY
03.2021 - 07.2021
  • Identified security risks to manage situations effectively.
  • Generated new business opportunities through cold calling campaigns.
  • Conducted market research to identify selling possibilities and evaluate customer needs.
  • Developed and implemented strategies to achieve sales quotas.
  • Performed regular follow-ups with clients to ensure satisfaction with purchases.
  • Analyzed customer feedback to enhance product offerings.
  • Maintained accurate records of customer interactions and transactions.
  • Utilized strong verbal skills to engage customers and ascertain needs.

Civil Site Supervisor Assistant

SAINU COSTRUCTIONS
PERINTHALMANNA
02.2019 - 01.2021
  • Managed daily site operations to achieve project milestones on schedule.
  • Scheduled personnel and materials for construction projects to maximize efficiency.
  • Directed design process through concept generation and customer collaboration.
  • Strategically assigned tasks to optimize workforce performance in dynamic environments.
  • Monitored expenditures, adjusting resources to complete projects on time and within budget.
  • Supervised construction workers, providing guidance and resolving onsite challenges.
  • Maintained records of construction progress and material usage for accurate reporting.
  • Investigated customer complaints about civil engineering works to ensure satisfaction.

Education

BBA - Finance

SAFA Arts And Science Collage
Pookattiri , Valanchery
11-2021

Skills

  • Logistics and supply chain management
  • Team leadership
  • Process optimization
  • Inventory management
  • Customer relationship management
  • Compliance and safety standards
  • Vendor coordination
  • Data analysis

Certification

  • International business
  • Supply Chain Management and Capacity Planning

Languages

Malayalam
First Language
English
Advanced (C1)
C1
Hindi
Intermediate (B1)
B1
Arabic
Elementary (A2)
A2
Tamil
Upper Intermediate (B2)
B2

COMPUTER SKILLS

  • MS Word
  • MS Excel
  • Basic operations

PERSONAL DETAILS

  • Date of birth: 14/11/1999
  • Gender :male
  • Nationality: Indian
  • Marital status: single

Timeline

Operations Manager/Franchise Owner

DTDC EXPRESS LTD
09.2021 - Current

Salesperson/Cashier

MODERN STEELS WHOLESALE &RETAIL
03.2021 - 07.2021

Civil Site Supervisor Assistant

SAINU COSTRUCTIONS
02.2019 - 01.2021

BBA - Finance

SAFA Arts And Science Collage

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Muhammad Labeeb C P