Overview
Work History
Education
Skills
Timeline
Generic

Muhammed Aaquib

Senior executive
Bengaluru

Overview

11
11
years of professional experience
1
1
Language

Work History

Advisor

Confidential
09.2020 - Current

Senior Executive

Aegis Customer Support Services Private Limited
05.2017 - 09.2020

Operations Associate

First Advantage Private Limited
07.2014 - 08.2016

Education

KGF First Grade College
K.G.F

Skills

    Decision-making

    Time management

    Problem-solving

    Critical thinking

    Analytical thinking

    Active listening

    Customer service

    Research

    Research planning

    Data collection

    Research methodology

    Telephone surveying

    Source verification

    Works Well Under Pressure

    Data collection and organization

    Data compilation

    Progress tracking

    Complaint handling

    Customer support

    Call center operations

    Customer response

    Data entry

    Performance improvement

    Customer service background

    Escalation management

    Excellent problem-solving skills

    Exceptional organizational skills

    Self motivation

    Positive attitude

    Teamwork and collaboration

    Computer skills

    Problem-solving abilities

    Problem-solving aptitude

    Multitasking

    Adaptability and flexibility

    Organizational skills

    Multitasking Abilities

    Customer relationship management

    Relationship building

    Excellent communication

    Effective communication

    Written communication

    Goal setting

    Adaptability

    Team development

    Team collaboration

    Time management abilities

    Reliability

    Shift scheduling

    Attention to detail

    Performance tracking and evaluation

    Interpersonal communication

    Financial management

    Task prioritization

    Problem resolution

    Good judgment

    Interpersonal skills

Timeline

Advisor

Confidential
09.2020 - Current

Senior Executive

Aegis Customer Support Services Private Limited
05.2017 - 09.2020

Operations Associate

First Advantage Private Limited
07.2014 - 08.2016

KGF First Grade College
Muhammed AaquibSenior executive