Summary
Overview
Work History
Education
Skills
Key Skills
Keyskills
Personal Information
Timeline
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MUHAMMED ASHARAF

MUHAMMED ASHARAF

Kerala

Summary

A seasoned Administrative Support Coordinator with over 13 years of experience driving operational excellence and process efficiency. Seeking a challenging role to leverage my expertise in administration, coordination, and customer service to contribute to organizational success while fostering professional growth and continuous learning.

Overview

20
20
years of professional experience

Work History

Administrative Support Coordinator

Axiom Telecommunications Qatar
08.2010 - Current
  • Optimized administrative processes, leading to a 20% improvement in workflow efficiency by implementing new reporting systems.
  • Ensured compliance with health, safety, and hygiene standards, reducing incident rates by 15% annually.
  • Built and sustained customer relationships, increasing repeat business by 25% over three years.
  • Facilitated data-driven decisions by preparing and analyzing monthly performance and expense reports, achieving consistent cost savings.
  • Coordinated cross-departmental functions involving IT, finance, and HR to streamline operations, enhancing interdepartmental collaboration by 30%.
  • Led the preparation for high-profile meetings and events, consistently exceeding quality standards and client expectations.

Facilities Management Coordinator

Fleming Gulf Event Management Company
Dubai
02.2007 - 05.2010
  • Directed facility services, reducing costs by 18% through vendor negotiations and improved resource allocation.
  • Maintained safety standards, achieving a zero-incident record during the tenure.
  • Mentored and trained a team of 10+ employees, enhancing service delivery efficiency by 22%.
  • Spearheaded process improvements that resulted in a 15% boost in operational performance metrics.
  • Collaborated with key stakeholders to ensure compliance with contractual obligations and operational objectives.
  • Managed building maintenance schedules, achieving 95% adherence to deadlines.

Sales Coordinator

Ummar Sons Trading Company
07.2004 - 05.2005
  • Surpassed sales targets by 10%, contributing significantly to overall revenue growth.
  • Strengthened retail network coverage by placing products in 50+ new outlets, increasing visibility and accessibility.
  • Delivered performance reports to the area sales manager, driving data-informed decision-making processes.
  • Coordinated promotional activities, boosting customer engagement and brand awareness by 15%.
  • Maintained accurate sales records, improving accountability and transparency within the sales process.
  • Assisted in onboarding and orientation, fostering team productivity and alignment with company goals.

Education

Higher secondary school certification -

Govt.Kerala
Kerala, India

Secondary school certification -

Govt. of Kerala
Kerala, India

Skills

  • Accounting
  • Payroll Management
  • TALLY 72
  • Dac-Easy
  • Peach tree
  • MICROSOFT OFFICE
  • MS Word
  • MS Excel
  • MS Power point
  • Internet applications
  • E-commerce handling
  • Oracle
  • SAP
  • Mobile phone service
  • Good Communication Skill
  • Ability to handle crunch situations
  • Adaptability
  • Positive attitude
  • Self motivated
  • Organized
  • Enthusiastic in teamwork

Key Skills

  • Administrative Expertise: Proficient in SAP, Oracle, and advanced Microsoft Office tools, ensuring seamless operations.
  • Leadership & Coordination: Demonstrated ability to mentor teams, optimize processes, and manage multi-departmental collaborations.
  • Analytical Acumen: Skilled in creating actionable insights from performance data to drive strategic decisions.
  • Language Proficiency: Fluent in English, Arabic, Hindi, and Malayalam, ensuring effective communication in diverse environments.

Keyskills

Good Communication Skill, English, Arabic, Hindi, Malayalam, Ability to handle crunch situations and adapt to any environment., Quick adaption to new ideas and methodology., Positive attitude, self-motivated, organized and enthusiastic in teamwork.

Personal Information

  • Passport Number: K 8409776
  • Date of Birth: 01/13/83
  • Nationality: Indian
  • Marital Status: Married
  • Visa Status: Employment (Transferable)

Timeline

Administrative Support Coordinator

Axiom Telecommunications Qatar
08.2010 - Current

Facilities Management Coordinator

Fleming Gulf Event Management Company
02.2007 - 05.2010

Sales Coordinator

Ummar Sons Trading Company
07.2004 - 05.2005

Higher secondary school certification -

Govt.Kerala

Secondary school certification -

Govt. of Kerala

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MUHAMMED ASHARAF