Muhammed Ashique
BRANCH MANAGER
Kozhikode,KL
Summary
Energetic and results-driven, possessing strong foundation in leadership and operational management. Adept in financial oversight and staff development, ensuring efficient branch performance and customer satisfaction. Dedicated to driving organizational growth and fostering positive team environment.
Overview
5
5
years of professional experience
4
4
Languages
Work History
Branch Manager
MEDUGARE INSTITUTE OF MANAGEMENT AND TECHNOLOGY
02.2024 - Current
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Maintained friendly and professional customer interactions.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Drove cross-selling efforts by collaborating with various departments within the organization to maximize revenues from existing clients.
- Optimized branch inventory management practices for improved product availability and reduced stock obsolescence costs.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Coordinated marketing campaigns tailored towards target audience segments resulting in increased brand awareness within the local community.
- Monitored market trends to identify new business opportunities and capitalize on potential growth areas within the community or region served.
Bussiness Devolepment Associates
Byju's Tution Center
02.2022 - 02.2023
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Strengthened communication skills through regular interactions with others.
Asst.Sales Manger
Munna Garments
01.2021 - 11.2021
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
Tele-Calling Executive
Teleone Consumers Product pvt.ltd
03.2020 - 11.2020
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
- Interviewed, recruited and trained new onboarding candidates.
- Optimized operational efficiency by redesigning processes, systems, and workspaces for increased productivity.
- Achieved company growth by implementing strategic marketing plans and business development initiatives.
- Assisted in employee appraisals, promotions and terminations based on performance reviews.
- Developed strategic partnerships with industry leaders, enhancing company reputation and access to new customers.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
Education
CERTIFIED MANAGMENT ACCOUNTANT -
Bachelor of Arts - ENGLISH LITERATURE
04.2001 -
Skills
Salesforce CRM
LeadSquared CRM
Canva
Google Sheet
Microsoft office
Problem-solving
Team management
Time management
MS office
Data entry
Multitasking
Excellent communication
Supervision and leadership
Locations
- Kozhikode, Kerala, India
- Wayanad, Kerala, India
- Kochi, Kerala, India
- Manjery, Kerala, India
Timeline
Branch Manager - MEDUGARE INSTITUTE OF MANAGEMENT AND TECHNOLOGY
02.2024 - Current
Bussiness Devolepment Associates - Byju's Tution Center
02.2022 - 02.2023
Asst.Sales Manger - Munna Garments
01.2021 - 11.2021
Tele-Calling Executive - Teleone Consumers Product pvt.ltd
03.2020 - 11.2020
Calicut University - Bachelor of Arts, ENGLISH LITERATURE
04.2001 -
Institute of Management Accountants - CERTIFIED MANAGMENT ACCOUNTANT,