Summary
Overview
Work History
Education
Skills
Personality
Accomplishments
Languages
Certification
Timeline
Generic
Muhammed Aslam

Muhammed Aslam

Thakke Thoppil SRPM PO Thazhava

Summary

Dynamic State Head at Hitachi Payments Service with a proven track record in driving strategic growth through data analysis and team leadership. Expert in enhancing client relationships and optimizing sales performance, leveraging strong communication skills and Salesforce proficiency to achieve significant market positioning and customer satisfaction.

Overview

8
8
years of professional experience
1
1
Certification

Work History

State Head

Hitachi Payments Service P.V.T Ltd
Kollam
10.2024 - Current

Analyzed competitor operations and evolving market dynamics within the Fintech sector to identify strategic growth opportunities. Studied competitive offerings, pricing models, and customer engagement strategies to sharpen market positioning. Tracked key sales and onboarding performance metrics, leveraging data analytics to guide decision-making and optimize results. Conducted regular performance reviews and instituted recognition programs to drive a high-performance culture. Built and maintained strong relationships with high-value clients, enhancing trust and portfolio retention. Implemented targeted strategies to boost team efficiency, align sales efforts with digital financial solutions, and accelerate channel expansion.

Circle Head

Nearby Technologies Pvt Ltd
Kerala Head
01.2024 - 10.2024

Ensured a consistently high level of customer service by setting clear standards and promptly resolving client issues. Monitored daily and monthly sales targets, taking proactive steps to address gaps and boost performance. Prepared and submitted detailed sales and operational reports to the head office, offering insights and actionable recommendations. Maintained close communication with senior leadership to align regional goals with company strategy. Led and mentored a diverse sales team, focusing on skill development, accountability, and motivation. Fostered a collaborative work environment to enhance productivity and drive customer-centric outcomes.

Cluster Head / Branch Head

Fino Payments Bank
Trivandrum
10.2023 - 01.2024

Led branch banking operations with a strong focus on delivering exceptional customer service, monitoring sales targets, and ensuring timely reporting to the head office. Effectively managed team performance, built strong client relationships, and implemented strategies to enhance productivity and service quality.

Assistant Manager

Spice Money Ltd
Kollam
02.2022 - 10.2023

Identified and developed new client relationships while nurturing existing Fintech partnerships to drive platform engagement and revenue growth. Proactively worked with clients to ensure seamless onboarding, increase digital adoption, and enhance overall satisfaction. Executed strategic plans to boost customer acquisition and product penetration across assigned territories. Led a high-performing sales team across Kerala in the role of Cluster Head, overseeing recruitment, training, and daily operations. Monitored performance metrics closely to ensure targets were met and aligned with broader business goals. Fostered a results-driven culture focused on collaboration, customer-centricity, and continuous improvement

Auditor

Kottakuzhiyil Traders & Services PVT Ltd
Kollam
01.2021 - 02.2022
  • Inspect organisations' financial accounts to ensure they're correct and comply with the law
  • Review the accounts of company to ensure their financial and inventory records are correct and in line with the law

Relationship Officer

Axis Bank LTD
Kollam
08.2017 - 08.2018
  • To directly promote and accrue sales of various assets products offered by the bank and to acquire new customers and expand existing customer relationships through consultative selling.

Education

MCOM -

Bharathiyar University
COIMBATORE
01.2023

PGDCA -

K C S M
KOLLAM
01.2022

BCOM -

Bharathiyar University
COIMBATORE
01.2020

Diploma in Education -

Sree Narayana Institute of Teacher Education
01.2017

VHSE -

JFKM VHSS KARUNAGAPPALLY
KOLLAM
01.2013

SSLC -

Govt .H.S.S Thazhava
KOLLAM
01.2013

Skills

  • Communication skills
  • Analytical and conceptual skills
  • Interpersonal effectiveness
  • Team leadership
  • Research proficiency
  • Technical expertise
  • Creativity and problem-solving
  • Data analysis
  • Salesforce proficiency
  • Marketing automation tools
  • Microsoft Office suite
  • Marketing material creation
  • Adobe Photoshop proficiency
  • Presentation delivery with voice-overs
  • Social media marketing and analytics
  • SEO knowledge
  • Banking expertise
  • Sales reporting

Personality

  • Communicative
  • Punctuality
  • Creativity
  • Organised

Accomplishments

  • ACE Award for the Best Performer at Spice Money Ltd
  • Leadership Skill Assessment by LearnTube.AI

Languages

Malayalam
First Language
English
Proficient (C2)
C2
Tamil
Intermediate (B1)
B1
Hindi
Beginner
A1

Certification

All information in this resume is true and correct to the best of my knowledge and belief. I hereby declare that all the above information is correct and accurate. I solemnly declare that all the information furnished in this document is free of errors to the best of my knowledge.

Timeline

State Head

Hitachi Payments Service P.V.T Ltd
10.2024 - Current

Circle Head

Nearby Technologies Pvt Ltd
01.2024 - 10.2024

Cluster Head / Branch Head

Fino Payments Bank
10.2023 - 01.2024

Assistant Manager

Spice Money Ltd
02.2022 - 10.2023

Auditor

Kottakuzhiyil Traders & Services PVT Ltd
01.2021 - 02.2022

Relationship Officer

Axis Bank LTD
08.2017 - 08.2018

MCOM -

Bharathiyar University

PGDCA -

K C S M

BCOM -

Bharathiyar University

Diploma in Education -

Sree Narayana Institute of Teacher Education

VHSE -

JFKM VHSS KARUNAGAPPALLY

SSLC -

Govt .H.S.S Thazhava
Muhammed Aslam