MUHAMMED KASIM
Hospitality & Restaurant Management
Kerala
Summary
Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills.
Overview
7
7
years of professional experience
4
4
Languages
Work History
BRANCH MANAGER
National's CAPITAL BBQ POINT-THRISSUR
02.2025 - Current
- Assisted in enhancing team performance and reducing onboarding time by actively training and mentoring new employees.
- Maximized stock levels and minimized waste, directly affecting cost control and profitability.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
OUTLET MANAGER
Easybites By Empire-BANGALORE
01.2023 - 01.2024
- Supervisory duties include overseeing daily operations and customer service.
- Supported professional development of team members and supervisors at all levels to place knowledgeable candidates in leadership roles.
- Achieved revenue growth by developing targeted sales initiatives and promotional campaigns.
- Managed weekly inventory transactions by creating templates to track optimal food and beverage stock.
- Managed financial transactions accurately, reconciling daily sales reports and maintaining organized financial records.
CULINARY TRAINING PROGRAM
The Paul Bangalore Hotel-BANGALORE
01.2022 - 01.2022
- Cooking principles, flavor development, kitchen operations, food safety, ingredient preparation, and food production.
- Hands-On Training: Techniques, Knife Skills, Cooking Methods, Safe Equipment Use.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
CULINARY TRAINING PROGRAM
SP Grand Days-Kerala-TVM
01.2022 - 01.2022
- Supported daily kitchen operations by assisting the Commis I, diligently following instructions from senior staff, and consistently maintaining a clean and hygienic work environment in accordance with luxury hotel standards.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
SUPERVISOR
The Olive Restaurant-Kerala-TVM
01.2021 - 01.2021
- Report operational issues to the Restaurant Manager.
- Supervised the maintenance and functionality of all kitchen equipment.
- Optimized kitchen operations to ensure efficiency and productivity.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
SUPERVISOR
National's Food Palace-Kerala-THRISSUR
01.2019 - 01.2021
- Report operational issues to the Restaurant Manager.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Supervised the maintenance and functionality of all kitchen equipment.
- Optimized kitchen operations to ensure efficiency and productivity.
Education
Diploma - Diploma In Hotel Management
WINSTUD ACADEMY
Perintalmanna,Kerala, India 04.2001 -
High School Diploma -
IIIT COLLEGE
PATHANAMTHITTA, Kerala ,India01.2021
SSLC - Secondary Education
MASM VHSS VENMENAD
Venmenad ,Kerala ,India01.2018
Skills
Food Safety and Sanitation
Customer service
Branch operations management
Sales planning
Relationship building and management
Team player
Goals and performance
Timeline
BRANCH MANAGER
National's CAPITAL BBQ POINT-THRISSUR
02.2025 - Current
OUTLET MANAGER
Easybites By Empire-BANGALORE
01.2023 - 01.2024
CULINARY TRAINING PROGRAM
The Paul Bangalore Hotel-BANGALORE
01.2022 - 01.2022
CULINARY TRAINING PROGRAM
SP Grand Days-Kerala-TVM
01.2022 - 01.2022
SUPERVISOR
The Olive Restaurant-Kerala-TVM
01.2021 - 01.2021
SUPERVISOR
National's Food Palace-Kerala-THRISSUR
01.2019 - 01.2021
Diploma - Diploma In Hotel Management
WINSTUD ACADEMY
04.2001 -
High School Diploma -
IIIT COLLEGE
SSLC - Secondary Education
MASM VHSS VENMENAD