MUHAMMED NAEEM .P.V

· B2B Client Acquisition & Retention: Established and scaled a robust network of retail vendors and local shops, serving as the sole account manager to ensure consistent product supply and high client satisfaction.

End-to-End Supply Chain Logistics: Coordinated inventory logistics and time-sensitive distribution to ensure punctual delivery of perishable goods, minimizing product spoilage.

· Wholesale Procurement: Managed sourcing and bulk purchasing at wholesale market, evaluated product quality, and negotiated competitive pricing to maintain profit margins.

Financial & Operational Management: Oversaw core business operations, including cash flow reconciliation, credit account management for retail clients, budget allocation, and cost control.

• Recommended, developed, and maintained financial databases, computer software systems, and manual filing systems. Supervised input and handling of financial data and reports for executive management, ensuring accurate and timely information delivery.
• Allocated tasks to office staff, optimizing workflow and ensuring timely completion of administrative duties.
• Maintained and monitored office operations to ensure smooth functionality.
• Maintained and managed administrative tasks to support organizational efficiency.
• Coordinated efforts and collaborated effectively with all levels of internal management and staff.
• Maintained requirements and cultivated strong relationships with clients and vendors to enhance collaboration and support business objectives.
• Scheduled appointments and meetings with clients and vendors to facilitate communication.
• Assisted with day-to-day office duties and supervised all administrative personnel.
• Prepares reports, memorandums, proposals and correspondence

• Counsellors help people to explore feelings and emotions that are often related to their experiences and this allows clients to reflect on what is happening to them and consider alternative ways of doing things
• Clarified student career plans and enhanced coping strategies, reducing confusion during the decision-making process.
• Counsellors do not give advice, but help students to make their own choices within the framework of an agreed counselling contract
• Coordinated student events, boosting engagement and ensuring successful execution through meticulous planning.
• To manage and maintain interviews and examiner aptitude and achievement level tests to gather information that assists them in helping students to choose careers.
• To Conduct regular outreach efforts including workshops and presentations to classes, student clubs and organizations
• To Managing Work closely with other staff members in the planning and coordination of career outreach and programs such as job fairs, career programs, and employer panels
• Tracked admission decisions and statistics, preparing comprehensive reports for the Board of Trustees to inform strategic planning.
• Maintained and managed administrative tasks to support daily operations effectively.

• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems & key processes, reviewing system & application logs, and verifying completion of scheduled jobs such as backup.
• Install new / rebuild existing configure, peripherals, settings, directories, storage, etc. in accordance with standards / operational requirements.
• Assisted clients with data corrections and requests per data corrections, data request from various constituencies Investigate and troubleshoot issues from 3rd party oracle tool TOAD.
• Providing necessary updates on running and maintaining AI – Shifa hospital management systems
• Upgrade and configure system software supports applications or asset management applications as per operational needs.
• Apply patch point to switches and configure add / existing services manage and trouble shooting local and wireless network connectivity.
• Troubleshoot on hardware & software failures, coordinate and communicate with impacted constituencies.
• Performed weekly backup operations, ensuring all file systems and system data were backed up to the appropriate media and recovery tapes were created.

• Handled telephone calls and provided online customer support.
• Resolved customer complaints by actively listening and delivering effective solutions for technical support queries, data backup, and other services.
• Preparing shortage / damage report and forward to Purchase Dept.
• Verified and ensured proper stock of all supplier invoices in a timely manner.
• Managed day-to-day transactions and stock for suppliers in computerized environment.
• Prepare and receive the company shipments related to corresponding Company Orders
• Collecting Market variation information from the Sales Representative and upgrading /solving the reason.
• Handling and Assisting Billing clerk, Supervisors, Purchase Manager, and Managers

• Managed daily office operations and provided general administrative support to ensure smooth workflow.
• Resolved customer complaints by listening actively and providing appropriate solutions, assisting visitors with guidelines.
• Handled telephone calls and provided online customer support.
• Preparation of daily work report to management. & all other office routine works.
• Responsible for monitoring of accepted transactions for dispatch and assisting in supervision of information system.
• Responsible for proper accounting, control and close monitoring of expense on transactions.
• Verified and accounted for all supplier invoices in a timely manner.
• Handling and Assisting Billing clerk, Store Keeping and Accounting
• Maintained petty cash and updated worker data, including leave, RP due, and vehicle running expenses.

• Preparation of BSP (IATA Online Accounting Package), Company Accounting Software & MS Excel.
• Preparation of travel reservation booking software (Amadeus)
• Maintained day-to-day transactions and stock, processed payments for fixed and variable expenses, and managed supplier payments in a computerized environment.
• Resolved customer complaints, clarified inquiries, and guided visitors on procedures.
• Executing guidance and Tourism Hospitality with clients and customers ( Tourist )
• Reconciliation of Bank Account and liaison with bank for various services.
• Processed annual maintenance contracts and service bills for vendors.
• Compiled management information reports on company operations and departmental performance.