Branch Manager with exceptional drive and dedication to accomplishing business objectives and exceeding customer expectations 10 + year history of success in Gold & Diamonds.
Overview
16
16
years of professional experience
Work History
Management/Branch Head
Malabar Gold Retail Store
HYDERABAD- TS & AP
08.2014 - 12.2023
Managed daily showroom operations, Streamlined sales, Sales growth, Inventory, Resulting in improved productivity, Stimulation and ensuring employees provided the highest standards of customer satisfaction and quality service
Developed relationship with customers from territory and international
Created and maintained showroom budget
Having a responsible attitude, remaining calm under pressure and possessing superb decision making skills
Able to introduce new processes to a team and organization
Calmly responding to accident and emergency situations
Setting goals and objectives for individuals and teams.
Prepared internal and regulatory financial reports, balance sheets and income statements.
Analyzed competitors and market trends to facilitate business growth.
Maintained regular performance appraisals for subordinates through verbal, written and on-going review programs.
Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
Verified cash by balancing cash drawers and maintaining cash count records.
Planned work schedules to maintain adequate staffing levels.
Management/Assistant Head
Malabar Gold Ornaments Makers Pvt Ltd
Bengaluru/Mumbai/Kolkata/Hyderabad
06.2011 - 07.2014
Responsible for supervising a team and ensuring that duties are completed within strict time frames
Researched new products or services that could benefit the organization.
Answered phone calls from vendors regarding orders or other inquiries.
Stocked inventory and ordered office and supplies.
Interacted with clients, vendors on a resulting in long lasting business relationships.
Accounts
Kims Qatar Medical Centre
Qatar
01.2010 - 01.2011
Process associate expense reports and ensure proper documentation
Print and obtain signatures on all accounts payable checks
Assist in maintaining all accounts payable reports
Reviewed all invoices for accuracy before processing payments.
Managed payroll activities including salary calculation, benefits administration.
Sales/Accounts/Finance
Malabar Royal Designs (Hyderabad) Pvt. Ltd
Hyderabad
11.2007 - 01.2010
Jewellery Selling /Billing
Stock book maintaining/inventory Control with the help of computer software in Gold-biz