Muhammed Sadik

· Managing and responsible for Sea Export and Import shipments.

· Regularly tracking, tracing and updating the Clients on the shipment status also providing daily shipment report for key accounts Clients.

· Sending quotation to the Customers and following up for the business win

· Closely monitoring on Import arrivals and arrange for D.O, N.O.C etc.

· Handling Console shipment and Preparing Manifest in DPW system and printing D.Os

· Monitoring timely delivery of Cargo to Customer and enhance customer service standards

· Preparing BL & submission of SI to the line/co-loader and sending pre-alerts to the Customer

· AMS and ACI filing with the lines and co-loader for USA and Canada cargo

· Billing and dispatching invoice along with necessary supporting documents with in the KPI

· Communicating closely with other departments like the sales and accounts team

· Liaising with shipping agencies/carriers/Lines for competitive rates and services

· Coordination with warehouse team

· Ensure all the customer’s daily requirements are delivered in an effective and efficient manner.

• Managing and responsible for Sea Export, Import and Land Shipment
• Organizing LCL, FCL, breakbulk shipments, coordinated multi-point loading and monitor the movements
• Well versed in Online Customs Documentation/Clearances through E-MIRSAL 2 and free zone customs procedures
• Proper maintenance of contacts, customs code, HS CODE and other data of customers and third parties
• Planned organized and managed the Oil and Gas clients
• Communicating closely with other departments like the sales and accounts team
• Liaising with shipping agencies/carriers/Lines for competitive rates and services
• Coordination with warehouse team
• Ensure all the customer’s daily requirements are delivered in an effective and efficient manner
• Attending to clients’ complaints and undertaking steps for effectively resolving them
• Interacting with the customers to gather their feedback regarding the delivery or any related issues
• Timely submission of reports to clients.

• Handled shipping activities and export documentation
• Resolved conflicts & problems in a professional and safe manner
• Submitted AMS for US shipment within the stipulated time
• Tracking cargo from the warehouse till final delivery at destination
• Created the Shipment order and submitted it via EDI to clients within stipulated time
• Cargo Receiving & Stuffing as per the packing list/container Load Plan
• Executed vendor instructions for product-specific disposal by delivering processed freight to various locations throughout the warehouse
• Continuously working on the process improvements to make them work faster and maintain the accuracy & timeliness 100%
• Implemented around 8 E2E Macros and running successfully and still working for the upcoming migrations.

• Prepared export documentation like shipping order, container stuffing, carrier bill of lading, house bill of lading, FCR etc
• Handled responsibilities like receiving cargo, processing documentation, storing deliveries at warehouse, tracking and material distribution, vendor liaison etc
• Managed distribution plans with prioritisation
• Managed and handled front office assistance and customer response
• Responsible to ensure the quality of data input in the system for all order processing related outputs
• Communicated with clients through written reports, Calls and oral presentations
• Well versed with cargo wise system.