MUHAMMED SHAKIR K B
Travel Consultant and Office Administration
Thrissur,KL
Summary
Enthusiastic and self-motivated professional with a strong track record of reliability and responsibility. Proven ability to collaborate effectively within teams while also excelling in independent roles. Demonstrates adaptability in challenging situations and consistently meets strict deadlines under pressure.
Overview
9
9
years of professional experience
Work History
Travel Consultant and Office Administrator
I Way Infotech and Travels
Thrissur
09.2016 - Current
- Created comprehensive itineraries, including flight bookings and tailored travel plans for clients.
- Addressed customer inquiries promptly through phone, email, and in-person communication.
- Managed travel service issues efficiently to ensure client satisfaction.
- Cultivated strong client relationships through exemplary customer service practices.
- Facilitated team meetings to evaluate performance and convey priorities.
- Administered service agreements and purchase orders to enhance budget outcomes.
- Reviewed financial documents, contracts, expense reports, and invoices for accuracy.
- Executed daily operational standards during opening, closing, and shift transitions.
Education
Bachelor of Commerce - Finance
Bhartiyar University
Thrissur, Kerala, India01.2021
Skills
- Work ethic and flexibility
- Organization and time management
- Microsoft Office proficiency
- Verbal and written communication
- Problem solving and adaptability
- Email communication skills
- Management and technical skills
- Computer operation expertise
- Itinerary planning and travel booking
- Customer service excellence
Languages
- Malayalam, First Language
- English, Upper Intermediate (B2)
Personal Information
- Age: 26
- Passport Number: V9241368
- Passport Date Of Issue: 06/04/22
- Passport Place Of Issue: Cochin
- Mother's Name: Sulaikha
- Date of Birth: 06/12/98
- Gender: Male
- Nationality: Indian
- Marital Status: single
- Religion: Islam
Disclaimer
I hereby declare that the information given in this Curriculum Vitae accurate and fare reflection of my ability.
Certification
- CM - Certified Manager Certification
Accomplishments
- Created elaborate destination wedding travel packages to boost company sales.
- Cross-trained on the agency manager's tasks and responsibilities and was entrusted to handle all duties when that individual was unavailable.
- Achieved [Result] through effectively helping with [Task].
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved [Issue] which led to [Results].
- Collaborated with team of [Number] in the development of [Project name].
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
Malayalam
Native language
English
Upper Intermediate (B2)
B2
Timeline
Travel Consultant and Office Administrator
I Way Infotech and Travels
09.2016 - Current
Bachelor of Commerce - Finance
Bhartiyar University
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