Muhammed Shakkeel K A
Kochi
Summary
Results-driven Product and Project Manager with over 5 years of experience delivering scalable SaaS, ERP, and digital transformation solutions across India, the US, and the Middle East. Skilled in product strategy, Agile delivery, process optimization, and cross-functional leadership, driving measurable improvements in efficiency and client satisfaction.
Experienced in leading business expansion and strategic planning initiatives, contributing to market growth, client acquisition, and internal process optimization. Proven success in implementing AI-driven automation, workflow digitization, and ERP customizations that align technology with business objectives. Adept at bridging technical execution and strategic vision to deliver impactful, data-backed results.
Overview
6
6
years of professional experience
Work History
Product Manager
Vizion Tools
Bengaluru
01.2024 - Current
- Oversee product strategy, delivery, and client success for a global SaaS company offering customizable ERP systems, web platforms, mobile apps, and automation tools.
- Manage dual responsibilities of product ownership and project leadership, working closely with leadership to define product vision, roadmap, and go-to-market strategy.
- Lead business expansion efforts in the UAE and Middle East, including client engagement, partnership building, and opportunity mapping across Dubai and Saudi Arabia.
- Designed and implemented AI-driven process automation to enhance operational efficiency, data visibility, and decision-making across multiple client businesses.
- Collaborate with cross-functional teams of developers, designers, and operations leads to gather requirements, prioritize features, and deliver scalable tech solutions.
- Represent the company in client meetings, demos, and proposal discussions, tailoring solutions to client-specific needs and industry requirements.
- Drove early-stage growth in new markets by closing and delivering projects with UAE-based clients, validating product-market fit and regional demand.
- Streamlined delivery processes through Agile execution, proactive communication, and feedback-driven iteration, improving client satisfaction and retention.
Project Manager
Forklyft (previously known as Reapit)
Bengaluru
09.2022 - 12.2023
- Led end-to-end technology implementation projects for clients across India and the US, including ERPs, websites, web apps, mobile apps, and backend systems.
- Applied Agile methodologies to manage sprints, monitor progress, and ensure high-quality, on-time delivery.
- Implemented and customized Odoo ERP modules — CRM, POS, Sales, Purchase, Accounting, and HR — aligning workflows to client business needs.
- Managed cross-functional teams of developers, designers, and analysts, defining workflows, assigning tasks, and leading deployment and testing cycles.
- Experienced with multiple project management and collaboration tools, ensuring effective coordination, visibility, and task tracking.
- Worked closely with clients to gather requirements, provide technical recommendations, and optimize business workflows for greater efficiency.
- Played a key role in scaling company operations in the US market, delivering multiple projects with high client satisfaction and consistent timelines.
Lead - Special Projects
Bounce
Bangalore Urban
04.2021 - 08.2022
- Oversaw and executed multiple organization-wide strategic and operational projects, while continuing to manage ERP and fleet management responsibilities.
- Led cross-functional teams of developers, operations specialists, and business stakeholders to deliver projects in alignment with company goals.
- Drove implementation of key initiatives including the P2P rental platform, battery swapping business model, and end-to-end scooter sales workflow.
- Managed development and maintenance of the official company website and other project-specific web platforms, ensuring timely updates and smooth functionality.
- Worked closely with the leadership team to plan, execute, and monitor several high-impact business transformation projects.
- Facilitated coordination between product, operations, and engineering teams to streamline business workflows and improve cross-departmental collaboration.
- Delivered measurable improvements in project delivery timelines, operational visibility, and process efficiency through structured project management practices.
Project Executive
Bounce
Bengaluru
07.2020 - 03.2021
- Led the organization-wide implementation of ERP modules across multiple departments — including Purchase, Sales, Admin, Inventory, Service, HR, and Accounting — to streamline operations and improve workflow efficiency.
- Managed a cross-functional team of developers and coordinators, assigning tasks, tracking progress, and ensuring timely delivery of system features.
- Collaborated closely with department heads to analyze business processes and map them into ERP workflows, enhancing operational transparency and data consistency.
- Conducted training sessions for internal teams, ensuring smooth onboarding and adoption of ERP functionalities across departments.
- Worked hand-in-hand with developers to optimize workflows, identify process bottlenecks, and implement system improvements.
- Facilitated regular review meetings and implementation check-ins with leadership to ensure alignment between business needs and technical execution.
- Played a key role in establishing standardized operational processes that improved inter-departmental collaboration and reduced manual effort.
Project Coordinator
Bounce
Bengaluru
07.2019 - 06.2020
- Facilitated the implementation of a Fleet Management Module to track scooter details, service history, and inventory usage.
- Collaborated with the Project Manager to ensure successful deployment across all service centers.
- Trained and supported cross-functional operations teams post-implementation, driving smooth system adoption and daily utilization.
- Conducted hands-on training sessions at multiple service centers to align operations and technology teams.
- Maintained effective communication across departments to resolve bottlenecks and improve coordination.
- Enhanced service efficiency and operational visibility through structured data management and process automation.
Education
Post Graduate Diploma - Marketing
Jain (Deemed-to-be University)
01.2020
Master of Business Administration - MBA - Human Resources Management/Personnel Administration, General
Jain (Deemed-to-be University)
01.2020
Bachelor of Business Administration - BBA -
Rajagiri College of Management & Applied Sciences
Kochi, Kerala01.2018
Skills
- Product Management & Strategy
- Project Management & Delivery
- Agile & Scrum Methodologies
- Business Process Optimization
- ERP Implementation (Odoo, Custom Systems)
- SaaS Product Development
- Cross-functional Team Leadership
- Workflow Automation & AI Integration
- Client & Stakeholder Management
- Product Roadmap Planning
- Business Expansion & Market Entry (India, UAE, US)
- Requirements Gathering & Analysis
- End-to-End Solution Delivery (ERP, Web, Mobile, Backend)
- Process Mapping & Optimization
- Product-Market Fit Validation
- Change Management & Training
- Communication & Collaboration Skills
- Digital Transformation Projects
Personal Information
Product | Project | Business
Timeline
Product Manager
Vizion Tools
01.2024 - Current
Project Manager
Forklyft (previously known as Reapit)
09.2022 - 12.2023
Lead - Special Projects
Bounce
04.2021 - 08.2022
Project Executive
Bounce
07.2020 - 03.2021
Project Coordinator
Bounce
07.2019 - 06.2020
Post Graduate Diploma - Marketing
Jain (Deemed-to-be University)
Master of Business Administration - MBA - Human Resources Management/Personnel Administration, General
Jain (Deemed-to-be University)
Bachelor of Business Administration - BBA -
Rajagiri College of Management & Applied Sciences