Summary
Overview
Work History
Education
Skills
Disclaimer
Languages
Timeline
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MUHAMMED SHAMIL

MUHAMMED SHAMIL

KOZHIKODE, KERALA

Summary

Accomplished Showroom Manager at ELORA PRINTING with expertise in digital marketing and negotiation. Enhanced customer engagement through innovative displays and reduced product return rates by 20% at ASHTEL MOBILES. Proven track record in problem solving and performance analysis, driving efficiency and customer satisfaction across diverse roles.

Overview

6
6
years of professional experience

Work History

Showroom Manager

ELORA PRINTING
KOZHIKODE, KERALA
07.2025 - Current
  • Managed daily showroom operations and ensured optimal product presentation.
  • Developed promotional displays to enhance customer engagement and interest.
  • Assisted in creating design layouts and presentations for client projects.
  • Collaborated with designers to develop branding materials and visual assets.
  • Organized design files and maintained project documentation for easy access.
  • Coordinated cross-departmental collaboration to enhance workflow efficiency.
  • Mentored junior staff on best practices in project management techniques.
  • Analyzed process improvement opportunities and proposed actionable solutions.
  • Monitored staff performance and addressed issues.

QUALITY CONTROLLER & QUALITY CHECKER

ASTEL MOBILES PVT.LTD
01.2023 - 06.2025
  • Performed quality assessments on computers, laptops, and accessories to verify adherence to industry standards.
  • Implemented performance assessments for hardware and software systems.
  • Supervised production and assembly workflows to pinpoint improvement opportunities.
  • Teamed up with sales and technical support to improve customer satisfaction.
  • Lowered product return rates by 20% by implementing detailed quality inspections and optimizing processes.

SALES MAN AND SERVICE TECHNICIAN

EXCELLENT DISTRIBUTORS
KOZHIKODE, KERALA
01.2020 - 01.2023
  • Provided expert consultation to customers, understanding their needs, and recommending suitable computer and laptop products.
  • Demonstrated product features and functionality, including hardware specifications, and software benefits.
  • Delivered excellent customer service, resolving inquiries, complaints, and technical concerns.
  • Maintained an updated knowledge of the latest computer and laptop models, technologies, and market trends.
  • Diagnosed and repaired hardware issues for desktops, laptops, and peripherals, ensuring minimal downtime.
  • Installed, configured, and upgraded software and operating systems to meet client requirements.
  • Performed regular system maintenance, including virus scans, data backups, and system optimization.

Education

HIGHER SECONDARY - KERALA STATE SYLABUS

CBSE
01.2018

SECONDARY SCHOOL -

01.2016

Skills

  • Digital marketing
  • Negotiation
  • Problem solving
  • Tally Prime
  • Laptop and desktop sales
  • Desktop service
  • Critical thinking
  • Communication skills
  • Product presentation
  • Performance monitoring
  • Project coordination
  • Staff supervision
  • Performance analysis
  • Excellent communication

Disclaimer

I hereby declare that the above furnished information is true to the best of my knowledge.

Languages

  • Hindi
  • English
  • Malayalam

Timeline

Showroom Manager

ELORA PRINTING
07.2025 - Current

QUALITY CONTROLLER & QUALITY CHECKER

ASTEL MOBILES PVT.LTD
01.2023 - 06.2025

SALES MAN AND SERVICE TECHNICIAN

EXCELLENT DISTRIBUTORS
01.2020 - 01.2023

HIGHER SECONDARY - KERALA STATE SYLABUS

CBSE

SECONDARY SCHOOL -

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MUHAMMED SHAMIL