MUHAMMED THAHSEEN
Mangalore
Summary
Accomplished professional with 4.5 years in Quality Engineering and Technical Sales. Expertise includes quality control and process improvement, along with hands-on experience in customer relationship management and technical support. Currently serving as a Sales Engineer in the crane industry, driving business development and client acquisition while leveraging strong sales strategy and negotiation skills.
Overview
5
5
years of professional experience
Work History
Sales Engineer
VAAK CRANE LTD. COMPANY
Dammam
2025.05 - 2026.04
- Delivered pre-sales technical support through product demonstrations, presentations, and proof-of-concept (POC) engagements, enhancing customer adoption.
- Acted as primary technical point of contact, addressing complex technical queries and facilitating timely issue resolution during the sales cycle.
- Cultivated relationships with key stakeholders and decision-makers, facilitating effective solution positioning and fostering long-term engagement.
- Maintained up-to-date knowledge of industry trends, competitor offerings, and emerging technologies to provide strategic recommendations.
- Established a feedback loop with product management and engineering teams by sharing customer insights to influence product enhancements and roadmap decisions.
Inside Sales Engineer
CLASSIC MARINE EQUIPMENT TRADING LLC
Sharjah
2022.08 - 2025.01
- Worked closely with sales teams to understand customer needs and recommend the best products, which led to a 20% increase in overall sales profits
- Managed quotations and sales for JIS/DIN Marine Standard Valves, applying IMPA 75 Section standards to ensure product compliance and optimize product offerings
- Provided technical support and guidance to customers for a variety of products, including Marine valves, Air Vent Heads, Strainers, Marine can filters, Mud boxes, Automotive/marine batteries, and Battery chargers (both automatic and manual), resolving technical issues and maximizing product performance
- Strengthened customer relationships through exceptional pre- and post-sales technical support and product guidance, fostering repeat business and long-term partnerships
- Coordinated with Operations Manager to ensure timely delivery of products and services, consistently meeting deadlines and enhancing customer satisfaction
- Collaborated with engineering teams to ensure technical accuracy in product offerings and resolve complex product-related inquiries
- Delivered accurate quotations using ERP software for pricing, ensuring timely and competitive offers for customers
- Ensured compliance with IMPA Section 73, 75, & 87 in product offerings, maintaining up-to-date knowledge of industry standards and regulations
Quality Engineer
SUPANGITHA ENGINEERS PVT. LTD.
Bangalore
2021.01 - 2022.01
- Executed quality assessments to verify product adherence to company's high-quality standards, ensuring customer satisfaction.
- Operated the fabrication line at TVS Handle bar to ensure efficient production.
- Managed technical improvement projects for fabrication components at TVS, BMW & IFB, enhancing product quality.
- Successfully submitted quality reports on a daily and weekly basis with feedback
- Closely observed operations to ensure workflows and processes complied with safety regulations.
- Handled the fabrication line of TVS Handle bar
Education
BE - Mechanical Engineering
Yenepoya Institute of Technology
Moodbidri, India2020-09
Senior Secondary -
Alva's Pre University College
Moodbidri, India2016-03
Skills
- Customer Relationship Management (CRM)
- Technical Support & Product Guidance
- Ability to work under pressure
- Adaptability & flexibility
- Ability to work in a team environment
- Ability to communicate well
- Attentive Listener
Websites
Languages
- English
- Arabic
- Hindi
- Kannada
- Malayalam
- Tamil
Certifications Workshops Achievements
- NDE certification, as per American Society for Non Destructive Testing (NDT Level 2)
- Workshop Participation, Actively participated in two days workshop on '3-D printing and HVAC' held at Yenepoya Institute of Technology.
- Workshop Participation, Actively participated in one day workshop on 'Introduction to Aerospace and Defense' held at Yenepoya Institute of Technology.
- Conference Participation, Participated and Presented a review Papers on 'The Effect of compression ratio on the Performance and emissions of internal combustion engine using oxyfuels' held in the National Conference On Recent Advances in Mechanical Engineering (NCRAMET- 19).
Personal Information
- Passport Number: U5771141
- Date of Birth: 05/20/98
- Nationality: Indian
- Driving License: 2606883870
- Marital Status: Single
Timeline
Sales Engineer
VAAK CRANE LTD. COMPANY
2025.05 - 2026.04
Inside Sales Engineer
CLASSIC MARINE EQUIPMENT TRADING LLC
2022.08 - 2025.01
Quality Engineer
SUPANGITHA ENGINEERS PVT. LTD.
2021.01 - 2022.01
BE - Mechanical Engineering
Yenepoya Institute of Technology
Senior Secondary -
Alva's Pre University College