Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
MUHAMMED YAZIN P S

MUHAMMED YAZIN P S

DEGITAL MARKETING & DATA ANALYSIS
Ernakulam

Summary

Proven track record in enhancing customer satisfaction and streamlining payment processes at Hawaii Steel Door and Windows. Expert in cash management and customer relations, demonstrating significant improvements in financial accuracy and client loyalty. Skillfully balances empathy with efficiency, fostering positive experiences and operational excellence. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

1
1
year of professional experience

Work History

Cashier

Family Business
06.2024 - Current
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Answered questions about store policies and addressed customer concerns.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Upsold additional products and services to increase revenue.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
  • Enhanced customer service experience by efficiently processing purchases and returns.
  • Implemented loss prevention strategies, reducing instances of theft at checkout.
  • Fostered positive customer relations by resolving complaints and inquiries promptly.
  • Performed cash, card and check transactions to complete customer purchases.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Processed refunds and exchanges in accordance with company policy.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.

Accounts Executive

Hawaii Steel Door and Windows
01.2024 - 05.2024
  • Increased client satisfaction by effectively managing accounts receivable and payable processes.
  • Reduced financial discrepancies by implementing stringent internal controls.
  • Recorded accurate and efficient records in customer database.
  • Contributed to team objectives in fast-paced environment.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Kept detailed records of daily activities through online customer database.
  • Enhanced revenue generation through diligent monitoring of account balances and timely follow-up on outstanding payments.
  • Conducted thorough account reconciliations, promptly resolving any discrepancies or irregularities identified during the process.
  • Maintained current knowledge of evolving changes in marketplace.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.

Education

Bachelor of Arts - B.COM FINANCE AND TAXATION

MES T.O ABDULLA MEMORIAL COLLEGE
NORTH PARAVUR
04.2001 -

Skills

Customer Service

Languages

English
Upper intermediate (B2)
Tamil
Upper intermediate (B2)
Malayalam
Bilingual or Proficient (C2)
Hindi
Upper intermediate (B2)

Timeline

Cashier

Family Business
06.2024 - Current

Accounts Executive

Hawaii Steel Door and Windows
01.2024 - 05.2024

Bachelor of Arts - B.COM FINANCE AND TAXATION

MES T.O ABDULLA MEMORIAL COLLEGE
04.2001 -
MUHAMMED YAZIN P SDEGITAL MARKETING & DATA ANALYSIS