MUHAMMED AFREED

. Coordinating telecom operations and

ensuring a smooth workflow.

. Handling parts ordering, tracking, and vendor communication.

.Managing service follow-up activities and updating status records.

.Overseeing store management ,inventory checks and stock availability.

.Preparing and submitting daily service reports and operational filings.

.Supporting field teams with timely information and resource co-ordination.

• Developed targeted sales strategies to enhance revenue and address customer needs.
• Cultivated enduring relationships with existing customers to drive repeat business
• Promptly addressed inquiries from potential clients about product features and pricing options.
• Resolved customer complaints in a timely manner while providing excellent customer service.
• Monitored feedback from customers regarding product quality and suggested improvements accordingly.

• Preparation of financial statements.
• Perform monthly bank and account reconciliations.
• Used Tally accounting software to perform bookkeeping.
• Maintaining daybook.
• Payroll processing - for employees on regular basis.