Summary
Overview
Work History
Education
Skills
Timeline
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Muhammed Ashik KT

Muhammed Ashik KT

Operations Manager
Bangalore

Summary

Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives.

Experienced Operations and Support Manager with over a decade of experience in the Ecommerce, supply chain, FMCG, Fashion, Manufacturing & Retail industries. Proficient in supply chain optimization, operational efficiency data analysis & agile methodologies

Overview

12
12
years of professional experience

Work History

Operations Manager

Swiggy Instamart
03.2022 - Current
  • Improved customer satisfaction ratings by implementing new training programs for staff.
  • Introduced new technologies to optimize operational efficiency and improve overall customer experience.
  • Established effective communication channels, fostering strong relationships between team members and departments.
  • Mentored team members in developing their skills and advancing their careers within the organization.
  • Managed inventory levels, reducing stock shortages while minimizing excess inventory costs.
  • Conducted regular audits of internal processes to maintain compliance with regulatory requirements.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
  • Traveled to locations week to manage each store and perform reviews of individual managers and employees.
  • Improved store efficiency by implementing inventory management systems and streamlining operational processes.
  • Conducted regular audits of all store departments to ensure adherence to operational standards and identify areas requiring attention or improvement.
  • Implemented loss prevention strategies to minimize shrinkage rates while maintaining an inviting shopping experience for customers.
  • Increased store traffic by organizing engaging events and promotions that appealed to target customers.
  • Managed overall visual merchandising efforts within the store location while adhering to corporate standards and guidelines, ensuring a consistent brand image across all marketing materials.
  • Evaluated store performance metrics to identify areas of improvement and implement necessary changes for better results.
  • Oversaw the implementation of new technology solutions for efficient inventory tracking, data analysis, and overall store operations enhancement.

Business Operations Manager

Snowman Logistics
01.2021 - 03.2022
  • Implemented cost-saving measures, reducing operational expenses without sacrificing quality or productivity.
  • Maximized revenue generation through effective sales strategies and market analysis insights.
  • Facilitated seamless communication between departments to foster collaboration on shared objectives.
  • Worked in tandem with peers to better understand business process and initiate improvements, helping company achieve goals.
  • Oversaw financial management, ensuring accurate forecasting, budgeting, and reporting to support informed decision-making.
  • Trained new hires, providing information, and insight into corporate policies and procedures.
  • Negotiated contracts with vendors, securing the best possible terms for the company''s needs and budget constraints.
  • Oversaw day-to-day business operations on sales floor by fostering deep professional relationships with wholesale contacts and customers.
  • Directed resource allocation, ensuring optimal utilization of personnel, equipment, and facilities in alignment with business goals.
  • Streamlined inventory management processes to reduce waste and increase profitability.
  • Negotiated with vendors to secure better pricing and terms, leading to improved profit margins.
  • Streamlined communication between departments, resulting in more efficient project collaboration and faster problem resolution.
  • Conducted market research to identify new business opportunities, leading to launch of profitable new product lines.
  • Developed strategic partnerships with key stakeholders, fostering collaboration and driving growth.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.

Assistant Manager_FC

Bigbasket
08.2019 - 12.2021
  • Optimized warehouse space utilization by regularly reviewing storage layouts and implementing necessary adjustments.
  • Collaborated with procurement department to establish efficient inbound logistics processes, reducing lead times for stock replenishment.
  • Enhanced safety protocols, resulting in fewer workplace accidents and improved employee wellbeing.
  • Oversaw the implementation of new technology systems for improved tracking and reporting capabilities within the warehouse operations.
  • Streamlined order processing for faster customer delivery through effective communication with cross-functional teams.
  • Reduced error rates in shipment documentation by conducting thorough quality checks before dispatching orders.
  • Collaborated with transportation providers to negotiate favorable shipping rates, improving overall cost-efficiency in supply chain processes.
  • Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
  • Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
  • Integrated warehouse operations with existing and new business processes.
  • Conducted research to address shipping errors and packaging mistakes.
  • Developed accurate forecasting models to ensure adequate stock levels were maintained at all times, minimizing stockouts or excess inventory costs.

Warehouse Team Leader

Bigbasket
08.2017 - 08.2019
  • Supervised warehouse operations by managing employees during shifts.
  • Trained employees on equipment operation and safety protocols.
  • Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
  • Double checked records, daily reports, and inventory transactions to identify and correct variances.
  • Oversaw daily operations and shipping and handling processes.
  • Streamlined new employee onboarding process to reduce training time and integrate new hires into the team more effectively.
  • Maintained high levels of quality control to ensure accurate order fulfillment and minimize returns due to errors.
  • Managed daily warehouse operations, including receiving incoming shipments, processing orders, and organizing stock.
  • Reduced order processing time by streamlining picking, packing, and shipping procedures for faster delivery times.
  • Coordinated staff schedules to maximize coverage during peak periods while minimizing labor expenses during slower times.
  • Improved warehouse efficiency by implementing effective team management strategies and workflow processes.
  • Enhanced employee productivity through consistent coaching, performance evaluations, and targeted training initiatives.

Store Manager of Operations

Reliance Retail
08.2015 - 08.2017
  • Improved store efficiency by implementing inventory management systems and streamlining operational processes.
  • Conducted regular audits of all store departments to ensure adherence to operational standards and identify areas requiring attention or improvement.
  • Implemented loss prevention strategies to minimize shrinkage rates while maintaining an inviting shopping experience for customers.
  • Developed strong vendor relationships for timely delivery of products, negotiating favorable terms on pricing and contracts.
  • Collaborated with cross-functional teams to drive company-wide improvements in operations and customer service.
  • Managed overall visual merchandising efforts within the store location while adhering to corporate standards and guidelines, ensuring a consistent brand image across all marketing materials.
  • Mentored employees for professional growth, fostering a positive work culture that encouraged collaboration and teamwork.
  • Evaluated store performance metrics to identify areas of improvement and implement necessary changes for better results.
  • Coordinated with regional management on strategic planning initiatives aimed at improving store performance within the district or territory as a whole.
  • Oversaw the implementation of new technology solutions for efficient inventory tracking, data analysis, and overall store operations enhancement.
  • Boosted sales performance with strategic merchandising techniques and targeted promotional campaigns.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.

SCM Executive

VKL Seasoning Pvt Ltd
06.2012 - 08.2015
  • Optimized transportation networks to minimize distribution costs and improve service levels.
  • Collaborated with stakeholders to develop demand forecasts, ensuring accurate production planning and inventory control.
  • Oversaw the development of a centralized database for managing critical information about suppliers, products, and contracts, simplifying decision-making and boosting collaboration across departments.
  • Enhanced supply chain efficiency by implementing strategic sourcing and procurement initiatives.
  • Managed relationships with logistics providers, enhancing delivery performance and reducing transportation costs.
  • Mentored junior team members to enhance their understanding of supply chain principles and develop their professional skills further.
  • Revamped internal processes related to procurement, leading to faster approval times for purchase orders.
  • Developed key performance indicators to monitor supply chain performance, driving continuous improvements.
  • Reduced inventory levels and improved supply chain visibility using strategic initiatives.
  • Increased global supply chain efficiency and development by leading cross-functional teams and enabling supplier integration and management technology tools, upgrades.
  • Developed and implemented actionable improvements to increase inventory replenishment efficiency and reduce downtime.
  • Leveraged valuable business relationships and skillful negotiations to obtain favorable vendor pricing.
  • Teamed with sales and marketing teams to confirm that product availability meets customer demand.
  • Consolidated supplier base while maintaining redundant sources of supply to reduce transit expenses and improve timely delivery.

Education

EMBA - Retail Management & Material Management

Indian School Of Business Mangement
Bengaluru, India
04.2001 -

MBA - Finance And Business Management

Madurai Kamaraj University
Bengaluru, India
04.2001 -

BBA - Business Management

Calicut University
Calicut
04.2001 -

Skills

Operations Management

Problem-Solving

Performance monitoring

Planning and Implementation

Client Relationships

Staff Training

Warehouse Management System

Logistics Management

Supply Chain Management

Inventory Management System

Quality Management System

Security Loss Prevention System

Order Management System

Ecommerce Operations

Quick Commerce Operations

Customer Relationship Management (CRM)

Forecasting and Scheduling

Vendor Sourcing

Contract Management

P&L Management

Cross-Functional Collaboration

5S

SAP

ERP

Reverse Logistics

Liquidations Management

First Mile Delivery

Mid Mile Delivery

Last Mile Delivery

Product Management

Category Management

Pricing Management

Timeline

Operations Manager

Swiggy Instamart
03.2022 - Current

Business Operations Manager

Snowman Logistics
01.2021 - 03.2022

Assistant Manager_FC

Bigbasket
08.2019 - 12.2021

Warehouse Team Leader

Bigbasket
08.2017 - 08.2019

Store Manager of Operations

Reliance Retail
08.2015 - 08.2017

SCM Executive

VKL Seasoning Pvt Ltd
06.2012 - 08.2015

EMBA - Retail Management & Material Management

Indian School Of Business Mangement
04.2001 -

MBA - Finance And Business Management

Madurai Kamaraj University
04.2001 -

BBA - Business Management

Calicut University
04.2001 -

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Muhammed Ashik KTOperations Manager