Summary
Overview
Work History
Education
Skills
Languages
Timeline
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MUHAMMED ASHIK

P N
Malappuram,KL

Summary

Detail-oriented Mobile Technician with a strong focus on diagnostics, technical repair, and customer support. Proven ability to resolve hardware and software issues efficiently.

Overview

4
4
years of professional experience

Work History

Mobile Technician

5g Mobiles
Tirur
12.2022 - Current
  • Conducted thorough diagnostics on mobile devices to identify and resolve hardware and software issues.
  • Repaired a wide range of smartphones, including iPhones and Android devices, ensuring high-quality workmanship.
  • Utilized specialized tools and software to test device functionality post-repair.
  • Maintained accurate records of repairs and customer interactions in the database.
  • Provided exceptional customer support, guiding clients through the repair process, and addressing their concerns.
  • Collaborated with team members to streamline repair workflows and improve service efficiency.
  • Trained junior technicians on best practices in device repair and customer service techniques.

Composite Technician

Tata Advanced Systems
Jigani Industrial Area,Bengaluru
03.2021 - 05.2022
  • Executed layup and fabrication by cutting, positioning, and layering composite materials per specifications.
  • Sealed and compacted layups using vacuum bagging techniques for optimal curing results.
  • Operated ovens and autoclaves to ensure effective curing of composite parts.

Education

Mobile Phone Software & Hardware -

Hyper Tech
Kunnamkulam,Thrissur Dist,
09-2018

12th - Computer Science

New Mans
Kunnamkulam,Thrissur Dist,
04-2018

Electronics Mechanic -

Little Flower Engineering Institute
Cochin University P.O. South Kalamassery,
07-2021

Iphone Master Course -

G-Pro Iphone Academy
Kotakkal
01-2022

Skills

  • Customer service
  • Hardware and software troubleshooting
  • Problem solving
  • Effective communication
  • Observation

Languages

Malayalam
First Language
Arabic
Intermediate (B1)
B1
English
Upper Intermediate (B2)
B2
Tamil
Intermediate (B1)
B1

Timeline

Mobile Technician

5g Mobiles
12.2022 - Current

Composite Technician

Tata Advanced Systems
03.2021 - 05.2022

Mobile Phone Software & Hardware -

Hyper Tech

12th - Computer Science

New Mans

Electronics Mechanic -

Little Flower Engineering Institute

Iphone Master Course -

G-Pro Iphone Academy
MUHAMMED ASHIKP N