Detail-oriented Mobile Technician with a strong focus on diagnostics, technical repair, and customer support. Proven ability to resolve hardware and software issues efficiently.
Overview
4
4
years of professional experience
Work History
Mobile Technician
5g Mobiles
Tirur
12.2022 - Current
Conducted thorough diagnostics on mobile devices to identify and resolve hardware and software issues.
Repaired a wide range of smartphones, including iPhones and Android devices, ensuring high-quality workmanship.
Utilized specialized tools and software to test device functionality post-repair.
Maintained accurate records of repairs and customer interactions in the database.
Provided exceptional customer support, guiding clients through the repair process, and addressing their concerns.
Collaborated with team members to streamline repair workflows and improve service efficiency.
Trained junior technicians on best practices in device repair and customer service techniques.
Composite Technician
Tata Advanced Systems
Jigani Industrial Area,Bengaluru
03.2021 - 05.2022
Executed layup and fabrication by cutting, positioning, and layering composite materials per specifications.
Sealed and compacted layups using vacuum bagging techniques for optimal curing results.
Operated ovens and autoclaves to ensure effective curing of composite parts.