Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies and Interests
Languages
Personal Information
Attributes
Certification
Languages
Timeline
Generic
MUJEEB MOHAMMED

MUJEEB MOHAMMED

Hyderabad

Summary

Dynamic Process Associate at GENPACT INDIA PVT LTD with a proven track record in audit reporting and maintaining 100% accuracy in processes. Skilled in Microsoft Office and adept at multitasking, I excel in client interactions and process improvements, consistently delivering exceptional support and driving operational excellence.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Process Associate

GENPACT INDIA PVT LTD
HYDERABAD
07.2023 - Current
  • Participated in regular team meetings and provided input on ways to improve existing processes.
  • Audited company's legal documents to verify compliant policies and procedures.
  • Maintained accurate records of all transactions related to processes in accordance with company guidelines.
  • Maintaining the 100% PPD with 100% accuracy for every month.
  • Working on audits, conducting weekly and monthly PKT (Process Knowledge Test) without missing.
  • Reviewing the escalation and feedback emails from the client.
  • Able to manage account work and extend shifts with high availability and flexibility.
  • Interacting with the client on a weekly call to discuss process-related issues for the whole week.
  • Providing excellent support as needed by the organization.
  • Maintain composure and patience in the face of difficult customer situations.
  • Handle customer requests and provide apt resolutions.
  • Check the insurance score as per request, and do rewrites on adding and removing vehicles, as well as spinoff, payroll, Agent of records and non-owned.
  • Providing accurate quotes on score refresh, moving out of state, spinoff, reinstatement, and best price.
  • Doing rewrites, issuing new policies, and handling cancellations and terminations as per the request.
  • Transactions used on applications such as Enhanced Auto, Excalibur, Ideas, and Ical.

Junior Business Developer

Muthoot Finance Limited
Hyderabad
07.2020 - 08.2022
  • Company Overview: Muthoot has many branches across India, serves better to clients by providing services on products like gold loans, insurances, debentures, etc.
  • Managed and maintained a structured analysis of target market clients and documentation in the CRM system.
  • Built and maintained relationships with key contacts at potential clients.
  • Generating revenue and sale of Muthoot Group products.
  • Performing General Ledger activities: Create and monitor a system of controls, procedures, and forms for the recordation of entries in client ledger accounts.
  • Clarify, advise, or guide the branch staff for posting the transactions in CBS and CRM.
  • Opening the client ledger accounts in the database among branches on posting journals and accruals based on clients.
  • Transactions performed either by banks or directly through cash payments are recorded in the ledger reports.
  • I make sure that all payments and receipts are properly recorded, and all issues identified should be reported and fixed in a timely manner.
  • Maintain all types of administrative accounts, ensure proper documentation, and filing of all business records for ease of retrieval of reports and information.
  • Export all the reports and submit them to the audit team for further review.
  • Performing bank reconciliation statements: Clients transfer the funds through bank accounts, which are recorded in the company accounts in the client ledger.
  • Performing everyday reconciliation by comparing amounts among the client ledgers and bank statements to identify the receipts and payments.
  • Payments on debits and credits in bank statements will be matched to amounts in the client ledger while performing bank reconciliations.
  • Any mismatches in the client ledger amount vs. the bank statement amount will be identified, rectified, and adjusted.
  • Performing weekly, monthly, and quarterly audits on ledger reports to ensure that all the recordings are accurately posted.
  • Audit the bank reconciliation statements, checking the bank balances every day and matching them with the report generated in the database.
  • Audit on product sales made in the branch to clients, such as gold mortgages, insurances, etc.
  • Perform an audit on cash receipts and payments in the branch, and deposit them in the company bank accounts.
  • Muthoot has many branches across India, serves better to clients, providing services on products like Gold Loans, Insurances, Debentures, etc.

Education

MBA - Marketing

TKR Institute of Management and Science
Hyderabad
01.2021

B-com - Computers

Haindavi Degree College
Hyderabad
01.2018

Intermediate -

Laxmi Nagireddy Junior College
01.2015

SSC -

SSVM High School
01.2012

Skills

  • Microsoft Office (Word, Excel and Power Point)
  • Audit reporting
  • Multitasking

Accomplishments

  • Awarded a pat on the back twice in a year
  • Awarded as the Top Performer
  • Awarded as the best employee at Muthoot Finance Limited
  • I participated in and won at HGC College Fest 'Haindavi'
  • Member of the organizing committee in college during my Bachelor's (B.Com)
  • I participated and won a prize in all the cultural activities and academic competitions at the school level

Hobbies and Interests

  • Watching movies
  • Playing cricket and badminton
  • To learn new things through web surfing

Languages

Very good, Very good, Excellent

Personal Information

Date of Birth: 05/16/1997

Marital Status: Single

Attributes

  • Charismatic and confident in public speaker.
  • Good Communication skills.
  • Positive attitude and enthusiastic in teamwork.
  • Comprehensive problem-solving ability.
  • Time management and hard working.
  • Energetic and Reliable.
  • Quick Learner.

Certification

  • The genome wave was completed on insurance
  • Certified with Progressive Insurance upon completion of waves

Languages

Urdu
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Telugu
Advanced (C1)
C1

Timeline

Process Associate

GENPACT INDIA PVT LTD
07.2023 - Current

Junior Business Developer

Muthoot Finance Limited
07.2020 - 08.2022

MBA - Marketing

TKR Institute of Management and Science

B-com - Computers

Haindavi Degree College

Intermediate -

Laxmi Nagireddy Junior College

SSC -

SSVM High School

Similar Profiles

CREATE PROFILE
MUJEEB MOHAMMED