Mujtaba Ali Khan
Hyderabad
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Functional Consultant
Blueroad Technologies Private limited
Pune
02.2022 - Current
- Configuring Core HR Module through Manual enterprise structure in FSM Mode .
- Configuring Legal entity/Legal Employers setups with PSU and TRU.
- Configuring Business units , Department , Locations , Security Roles.
- Worked on issues related to Core HR & Absence Management.
- Defining Absence types , Reasons & Absence plans according to the client's requirement.
- Worked on 2 End-End Implementation for projects (Core HR/ Talent Management).
- Analyzed customer requirements, identified gaps between current and desired outcomes, and created solutions for improvement.
- Supported post-implementation activities such as bug fixes, enhancements.
Functional Consultant
Grasp Technologies Private Limited
Pune
09.2018 - 01.2022
- Defined and managed project implementation lifecycles clarifying deployment standards, managing resources and adhering to strict deadlines.
- Assessed and defined key business processes, policies and procedures with clients to provide tailored business support through product implementation.
- Identified opportunities for process improvements to decrease in support calls.
- Performed troubleshooting of post-release software faults to support live service and installed software patch design.
- Met project goals, garnering widespread support and growing customer base.
- Prepared proposals for new professional service and technology implementation when necessary.
- Led client presentations, building case for product implementation and showcasing solutions in real-world scenarios.
Customer Support Executive
Site Pvt. Ltd
Hyderabad
03.2018 - 08.2018
- Keep records of Customer interactions and transactions ,
- Recording details of inquiries,Complains, and comments.
- Processing orders and registering the customer needs using forms and applications.
- Raising ticket for the customer requirements.
- Attending customer Queries through Chat applications.
- Refer unsolved customer grievances or special request to designated departments for further action and investigation.
- Guided employees in handling difficult or complex problems.
- Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.
Skills
- Client Relationship Management
- Human Resource Management Systems
- Verbal and Written Communication
- Self-Motivated Work Ethic
- Oracle E-Business Suite
- Oracle Fusion Applications
- Oracle Fusion Cloud
- Core HR
- Absence Management
- ERP Implementations
- Human Capital Management
- Oracle ERP
- ERP Functional Consultant
- Functional Consultant
Accomplishments
- Performer of the Month for outstanding performance and team contribution.
- Represented Hyderabad at State level Cricket.
- Green Belt in Martial Arts Discipline.
Timeline
Functional Consultant
Blueroad Technologies Private limited
02.2022 - Current
Functional Consultant
Grasp Technologies Private Limited
09.2018 - 01.2022
Customer Support Executive
Site Pvt. Ltd
03.2018 - 08.2018
Similar Profiles
Rushikesh NeerukondiRushikesh Neerukondi
Power Platform Developer at Blueroad Technologies Private LimitedPower Platform Developer at Blueroad Technologies Private Limited
Tejaswini KavarTejaswini Kavar
Python Backend Developer at Blueroad technologies private limited ,PunePython Backend Developer at Blueroad technologies private limited ,Pune
RAKESH JRAKESH J
Network Engineer at EQL FINANCIAL TECHNOLOGIES PRIVATE LIMITED (Formerly name of INDIAFILINGS PRIVATE LIMITED)Network Engineer at EQL FINANCIAL TECHNOLOGIES PRIVATE LIMITED (Formerly name of INDIAFILINGS PRIVATE LIMITED)
Kiran PanigrahiKiran Panigrahi
Director - Customer Success at ModMed IndiaDirector - Customer Success at ModMed India
Sandyarani ChinapuramSandyarani Chinapuram
Software Engineer at KMCCorp Indian Private LimitedSoftware Engineer at KMCCorp Indian Private Limited