Experienced Assistant Manager with a focus on inventory management and logistics. Demonstrated ability to optimize warehouse operations, resulting in 60% decrease in fraudulent returns. Strong skills in capacity planning and training, promoting cost efficiency and high performance in dynamic settings.
· Managing end-to-end Myntra operations, including inbound, inventory, outbound, and returns, ensuring seamless workflow and operational efficiency.
· Successfully overseeing 1.6 lakh cubic feet of dedicated Myntra storage space, with optimal utilization and organization.
· Streamlined and improved the picking process for over 100,000 SKUs and locations, ensuring active pick zones are efficiently arranged and maintained.
· Responsible for capacity planning and determining the warehouse’s holding-rated capacity to allocate space effectively across different product categories.
· Leading a team of cycle counters and inventory analysts for continuous inventory audits, investigations, and full wall-to-wall stock verifications.
· Directly managing a team of 2 Team Leaders, 5 Senior Executives, and 264 third-party logistics (3PL) employees to drive performance and productivity.
· Monitoring and analyzing daily, weekly, and monthly KPIs to ensure effective workforce planning and operational excellence.
· Led key initiatives such as manpower optimization and inventory space utilization projects to reduce costs and improve process efficiency.
· Conducting detailed Root Cause Analysis (RCA) for operational issues like mis-shipments and process breaches using tools like 5 Whys and Fishbone Diagram.
· Ensure completeness and accuracy of accident investigation and safety communication.
· Managed complete operations of a 10,000 sq. ft. return center, handling all types of returned products including defective, open-box, damaged, and stocked items.
· Maintained return inventory with minimal losses through effective inventory control and process discipline.
· Collaborated with cross-functional teams to streamline return processes and reduce handling errors.
· Played a key role in reducing fraudulent return cases from ₹6 Lakhs to ₹2.4 Lakhs per month through stringent checks and improved validation processes.
Led a cost-saving initiative by introducing low-cost automation using conveyor systems, improving efficiency, and reducing manual handling costs.
· Contributed to the successful launch of a 45,000 sq. ft. Health Plus warehouse in Hyderabad, working closely with cross-functional teams during the setup phase.
· Oversaw complete outbound, motherhub(MH), and returns operations for the Health Plus warehouse without discrepancies.
· Supervised and effectively managed a workforce of 100–130 team members, ensuring smooth operations and high team productivity.