Mukesh Chandra Silori
Chamoli
Summary
Dynamic Unit Manager with a proven track record at Shilpa Hospitality Services, skilled in enhancing operational efficiency and guest satisfaction. Committed to training staff and implementing safety protocols, I excel in fostering teamwork and maintaining high service standards. My disciplined approach and positive thinking drive continuous improvement in hospitality environments.
Overview
16
16
years of professional experience
Work History
Unit Manager
Shilpa Hospitality Services
Pune
08.2022 - Current
- Coordinated team schedules and delegated tasks to enhance workflow efficiency.
- Supervised daily operations and ensured service quality across hospitality facilities.
- Managed inventory levels and ordered supplies to maintain operational readiness.
- Trained staff on customer service standards and operational procedures.
- Implemented safety protocols to ensure compliance with health regulations.
- Resolved guest complaints promptly to maintain high satisfaction levels.
Unit Manager
AS&D Enterprise Pvt Ltd
Palghar
10.2020 - 07.2022
- Coordinated team schedules and delegated tasks to enhance workflow efficiency.
- Managed inventory levels and ordered supplies to maintain operational readiness.
- Trained staff on customer service standards and operational procedures.
F&B Executive
Sodexo Food Solutions India Pvt Ltd
Ahmedabad
11.2018 - 01.2020
- Developed strategic plans to improve customer satisfaction and retention rates.
- Led cross-functional teams to enhance service delivery and operational efficiency.
- Supervised staff training programs to maintain high standards of service excellence.
- Analyzed market trends to identify growth opportunities and competitive advantages.
- Coordinated with clients to customize food solutions based on specific needs.
- Facilitated internal meetings to align departmental goals with company objectives.
- Implemented best practices for health, safety, and sanitation in food service operations.
- Developed and implemented strategies to increase executive efficiency.
- Established relationships with key partners and vendors to ensure successful project outcomes.
Unit Manager
Het Chint Hospitalities Pvt Ltd
Ahmedabad
05.2014 - 08.2018
- Coordinated team schedules and delegated tasks to enhance workflow efficiency.
Manager
Cook House
Gurgaon
04.2011 - 04.2014
- Oversaw daily operations to maintain efficient kitchen workflows.
Supervisor
Cook House
Gurgaon
02.2010 - 03.2011
- Supervised kitchen staff to ensure food preparation standards were met.
- Trained new employees on safety protocols and kitchen procedures.
- Coordinated daily operations to maintain efficient workflow in the kitchen.
- Managed inventory levels to ensure adequate supply of ingredients.
- Conducted quality checks on food items before service delivery.
- Resolved staff conflicts to maintain a positive work environment.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Directed and supervised team of 15 employees in daily operations.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Housekeeping Executive
Prince Hotel
Dehradun
06.2009 - 01.2010
- Managed daily hotel operations to ensure exceptional guest experiences.
- Developed training programs for new employees on hotel policies and procedures.
- Implemented guest feedback systems to improve service quality and satisfaction.
- Led regular team meetings to communicate updates and address operational challenges.
Education
INTERMEDIATE -
01.2006
HIGH SCHOOL -
01.2004
Skills
- Positive thinking
- Committed and dedicated
- Work effectively with diverse group of people
- Continuous Hard work and Dedication
- Helpful
- Disciplined
Aadhaar Number
324044208730
Pan Card Number
DVPNS0341P
Identity Card Number
MJS0595322
Driving License Number
UK-1120180019297
Languages
- Hindi
- English
- Gujarati
- Garhwali
Disclaimer
I hereby declare that the above given information are true and to the best of my knowledge, 09/09/25, Navi Mumbai, Mukesh Chandra Silori
Roles And Responsibilities
- Responsible for food Quality Maintenance
- Responsible for sufficient Manpower
- Responsible for Food Stock Maintenance
- Responsible for Store Maintenance
- Responsible for Inventory Maintenance
- Responsible for Employees Wages Payment & Employees Attendance
- Responsible for Maintenance & Housekeeping
- Responsible for Costing of Canteen
Personal Information
- Passport Number: S6528035
- Father's Name: Late Shri Sant Ram Silori
- Date of Birth: 02/07/88
- Gender: Male
- Marital Status: Married
Timeline
Unit Manager
Shilpa Hospitality Services
08.2022 - Current
Unit Manager
AS&D Enterprise Pvt Ltd
10.2020 - 07.2022
F&B Executive
Sodexo Food Solutions India Pvt Ltd
11.2018 - 01.2020
Unit Manager
Het Chint Hospitalities Pvt Ltd
05.2014 - 08.2018
Manager
Cook House
04.2011 - 04.2014
Supervisor
Cook House
02.2010 - 03.2011
Housekeeping Executive
Prince Hotel
06.2009 - 01.2010
INTERMEDIATE -
HIGH SCHOOL -
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