Summary
Overview
Work History
Education
Skills
Previousworkexperience
Languages
Personal Information
Computersoftwareknowledge
HOBBY
Timeline
Generic
Mukesh Chauhan

Mukesh Chauhan

DEHRADUN,UTTARAKHAND

Summary

I am a highly motivated, able to work well both independently and a part of a team. Creative individual with excellent interpersonal and leadership skills. I believe I can add value to the Retail Environment through the experience I had in BSNL broad band customer care, united colors of Benetton, Skechers had given me the opportunity to demonstrate my ability to work well under pressure and in a fast-paced professional environment. My strengths are my hard work and Patience. Thought my Working experience, I have developed a flair and strong interest for Retail store operation. To make an impact on the organization by showing them continuous improvement through learning and gaining by experience. To achieve a challenging position in a professional organization where I can enhance my skills to serve the industry.

Overview

8
8
years of professional experience
7
7
years of post-secondary education

Work History

Floor Manager

UK MULTI CORP (SKECHERS)
DEHRADUN
03.2022 - Current
  • Handling customer queries and solving problems.
  • Handling Cash Counter, Leadership, Stock Management, Retail Sales, Billing, and Cashier.
  • Team handling, Team Building.
  • Managed store inventory and stock levels to maintain availability of products.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Managed daily store operations for smooth functioning and achieving sales targets.
  • Completed efficient daily opening and closing processes to prepare teams and maintain optimal financial controls.
  • Made personal recommendations for customers by sharing product knowledge and demonstrating product.
  • Evaluated staff performance regularly to identify areas for improvement or commendation.
  • Developed and implemented floor plans and layouts to maximize customer satisfaction and sales.
  • Developed and enforced health and safety protocols, significantly reducing workplace accidents.
  • Managed staff scheduling to cover peak times effectively without over staffing.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Senior Retail Executive

UNITED COLORS OF BENETTON. (Adi Sports India Pvt ltd)
Mussoorie
06.2016 - 03.2022
  • Retail Sales, Handling Customer Queries and Solving problem
  • Billing and Cashier
  • Visual merchandising
  • Analyzed sales data to identify trends and opportunities for improvement in product selection or placement.
  • Increased sales revenue by implementing strategic merchandising and marketing techniques.
  • Enhanced store appearance with effective visual merchandising layouts and eye-catching displays.

Education

Bachelor of Science -

MPG COLLEGE
Mussoorie, India
06.2014 - 01.2016

Diploma in Computer Application (DFA & TALLY) -

IAM
Mussoorie, India
01.2012 - 01.2013

Master of Arts -

MPG COLLEGE
Mussoorie, India
06.2020 - 06.2022

Senior Secondary Examination -

M.A.G.Inter College
Dakpathar
04.2013 - 06.2014

High School Examination -

M.Y.S.S.V.M Inter College
Mussoorie, India
04.2011 - 06.2012

Skills

Public Speaking

Previousworkexperience

  • UNITED COLORS OF BENETTON. (Adi Sports India Pvt ltd), Senior Retail executive, Mussoorie, 06/01/16 to 03/20/22
  • BSNL BROAD BAND CUSTOMER CARE, Consultant, Dehradun, 08/01/15 to 04/31/16

Languages

English and Hindi

Personal Information

  • Father's Name: Chander singh chauhan
  • Date of Birth: 06/07/96
  • Marital Status: Unmarried

Computersoftwareknowledge

  • ETP STORE V5.5
  • Ginesys pos
  • Ms-Excel
  • Ms-Word
  • Power point
  • Internet & Mailing

HOBBY

I LOVE TO PLAY SPORTS GAMES LIKE FOOTBAL,CRICKET 

I PLAY LOCAL TOURNAMENT OF FOOTBALL AS WELL AS 

Timeline

Floor Manager

UK MULTI CORP (SKECHERS)
03.2022 - Current

Master of Arts -

MPG COLLEGE
06.2020 - 06.2022

Senior Retail Executive

UNITED COLORS OF BENETTON. (Adi Sports India Pvt ltd)
06.2016 - 03.2022

Bachelor of Science -

MPG COLLEGE
06.2014 - 01.2016

Senior Secondary Examination -

M.A.G.Inter College
04.2013 - 06.2014

Diploma in Computer Application (DFA & TALLY) -

IAM
01.2012 - 01.2013

High School Examination -

M.Y.S.S.V.M Inter College
04.2011 - 06.2012
Mukesh Chauhan