Summary
Overview
Work History
Education
Skills
Certification
Personal Information
PMO Lead – Award-Winning Project
Timeline
Generic

Mukesh Kamalnathan

Navi Mumbai

Summary

Energetic Localization Project Manager and Account Executive with a strong leadership background in driving complex, multilingual projects from initiation to delivery. Expert in leading cross-functional teams, defining workflows, monitoring global resources, and setting operational standards to ensure high-quality, on-time results. Skilled in translating business needs into actionable plans, streamlining communication among stakeholders, and implementing initiatives that improve delivery speed, reduce costs, and enhance customer satisfaction. Proven ability to align project execution with business goals, drive team performance, and deliver successful outcomes using industry-leading tools. Adept at fostering collaboration, improving efficiency, and ensuring client satisfaction across all project phases. Proactive in taking decisive action, solving complex problems, and maintaining a client-focused approach to drive project success and business growth.

Overview

8
8
years of professional experience
4
4
Certification

Work History

PMO (IC contractor)

Prisma International
10.2023 - 04.2025
  • Supervised end-to-end localization such as translation projects, including technical and non-technical, DTP, interpretation, multilingual, bilingual, and 508 projects.
  • Contributed significantly to more of organization's largest projects, focusing on process definition, workflow design, planning and scheduling, linguist resource allocation, and developing communication strategies.
  • Developed and implemented smooth execution of projects by leading initiation, source analysis and meticulously define scope (project plan), timelines, language pair requirements, and technical challenges.
  • Well-versed in quote creation, approval, and conversion into projects using relevant tools.
  • Directed quality control as per standard instruction of client for every project; also follow up on translation assets, including glossaries, style guides, and TMs, to support consistency across all projects.
  • Identified and flagged linguist queries needing clarification or correction, also providing support to make online changes based on sent error reports.
  • Efficiently guided XTM translation updates fixing any major issue, and data validation.
  • Supervised vendor and internal communication for immediate issue resolution (technical, linguistic, workflow, COS) and tracked invoicing to maintain service efficiency.
  • Monitored data inputs and insights to senior leadership, offering actionable recommendations for continuous improvement and focused on process excellence.
  • Led urgent projects with quick turnarounds, ensuring timely delivery while maintaining high quality and adhering to client standards and expectations.

Government Project - Election (United States of America)

11.2023 - 03.2024
  • Establish rapid query resolution within a set timeframe to minimize delays.
  • Gathered and prioritized requirements from the Senior Program Management team to ensure alignment with project goals and client needs.
  • Supervised deliverables closely, providing immediate feedback to uphold standards.
  • Use clear communication channels for efficient coordination and issue tracking, also provided 24/7 support system (Chat/email/phone).
  • Consistently improve the support system based on team feedback and project needs.

Account Executive - Localization & Translation Process Excellence

A2D
09.2023 - 10.2022
  • Directed full-cycle localization workflows, delivering high-quality translations on time for global projects.
  • Analysis and support opportunities to expand service offerings and increase revenue within existing and new accounts' for vertical projects.
  • Collaborated closely with clients to share project workflows, glossaries, and style guides, while tracking progress and addressing production issues or policy adherence queries to ensure smooth project execution and client satisfaction.
  • Drove project tracking and task prioritization, ensuring clear communication across teams, clients, and vendors for smooth project execution and delivery.
  • Spearheaded process improvements, enhancing client satisfaction and driving operational excellence across multilingual projects to support business growth.

Associate Project Manager- Project Management

Lionbridge Technologies Inc.
08.2017 - 10.2022
  • Comprehensive understanding of the U.S. and European markets for business operations and strategic purposes, and scheduling and planning the critical path of projects by developing detailed workflows with structured frameworks.
  • Led and delivered more than 100+ E-Learning, multimedia and digital projects and also received good positive feedback from the client end.
  • Engaging with customers to gather and understand their needs and requirements for successful project execution, also proficiency in project management tools Jira, TMS, memoQ and LCX publisher.
  • Providing initial support to team members by offering feedback and training on new products and processes, along with clear instructions to ensure thorough understanding.
  • Data insights to senior leadership, offering actionable recommendations for continuous process improvement for any multilingual project.

Education

Master Degree -

University of Mumbai
01.2013

B. Com -

University of Mumbai
01.2010

Skills

  • Process Improvement
  • Workflow Optimization
  • Quality control
  • Proofreading
  • Multi-tasking
  • Agile process
  • Sprint goals
  • Weekly progress reporting
  • Stakeholder engagement
  • Effective communication
  • Tech savvy
  • CAT tools
  • Account management
  • Highly organized
  • Detail oriented
  • Organizational expertise
  • Team leadership
  • Business administration
  • Financial management
  • Problem-solving
  • Project monitoring
  • Coordination
  • Vendor negotiation
  • Team motivator
  • Query resolution
  • Project investigation
  • Delivery support system

Certification

  • Google prompting essentials, 2025-04-30
  • Google project management, 2024-12-31
  • PRINCE2 Agile Registered Foundation, 2020-02-29
  • PRINCE2 Agile Registered Practitioner, 2020-03-31


Personal Information

Title: Experienced Project Manager

PMO Lead – Award-Winning Project

  • Government Project - Election (United States of America), 2023-11-01, 2024-03-31, Establish rapid query resolution within a set timeframe to minimise delays., Gathered and prioritised requirements from the Senior Program Management team to ensure alignment with project goals and client needs., Supervised deliverables closely, providing immediate feedback to uphold standards., Use clear communication channels for efficient coordination and issue tracking, also provided a 24/7 support system (Chat/email/phone)., Consistently improve the support system based on team feedback and project needs.
  • Organisational expertise: Team leadership
  • Business administration
  • Financial management
  • Project monitoring & coordination
  • Team motivator
  • Query resolution
  • Project investigator & expertise in the delivery support system

Timeline

Government Project - Election (United States of America)

11.2023 - 03.2024

PMO (IC contractor)

Prisma International
10.2023 - 04.2025

Account Executive - Localization & Translation Process Excellence

A2D
09.2023 - 10.2022

Associate Project Manager- Project Management

Lionbridge Technologies Inc.
08.2017 - 10.2022

B. Com -

University of Mumbai

Master Degree -

University of Mumbai

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Mukesh Kamalnathan