Mukesh Kumar

Process – Daily Crawl (RMA)

• Daily crawl is a process of deep crawling SIC competitors on a daily basis at a category level, thereby crawling the products along with Attributes that are available on the category page to perform deals crawler & RI runs, post which the residual is shared with manual mapping team. Decision Support - develop financial models,

• Performing daily productivity target and utilization

• Analyze and deep dive Andromeda and Hlc Configuration.

• Working on AFM_Cloud_Desktop_Setup

• Working on the SLA reports

• Missmap SIM handling

Process –Mapping ops

• Mapping ops
• Automation find limitation then come Mapping team
• Manually matching amazon attribute with category product URL
• Understand operational goals, vision, charter and process steps
• Handle the day-to-day volumes of the assigned tasks and ensure the given SLAs are met per quality standards
• Meets and/or exceeds the set productivity and accuracy targets.

• Preparations of MIS Reports for different service lines for review by Senior Management.
• Designing reporting formats, Dashboard reports and automating
• reports using macros to provide accurate
• information in a clear and concise manner.
• Tracking of productivity.
• Cleansing data and automating processes if needed.
• Creating, maintaining, and publishing dashboards and storyboards with data visualization tools.
• Job Training and mentoring analysts & associates.