MUKESH KUMAR
Bengaluru
Summary
Customer-focused Technical Services Engineer offers 5 years of practiced expertise developing and implementing technical solutions in business-to-customer environments. Researches and understands complex as well as system-wide customer needs, proposes and implements optimum solutions. Builds lasting and mutually beneficial relationships with key customers.
Overview
5
5
years of professional experience
Work History
Technical Services Engineer
General Electric
08.2021 - Current
- Implemented automated monitoring tools which enabled early detection of potential problems.
- Developed scripts to automate system processes, resulting in improved performance and efficiency.
- Analyzed customer requirements and designed technical solutions to meet their needs.
- Collaborated with other teams to develop innovative solutions that addressed customer needs.
- Assisted in training users on new technology implementations.
Software Engineering Specialist
General Electric
06.2019 - 07.2021
- Developed software solutions to automate manual processes.
- Resolved technical issues related to software development and deployment.
- Modified source code according to coding standards and best practices.
- Optimized database queries for improved application performance.
- Integrated third-party APIs into existing applications as needed.
- Proposed innovative ideas for enhancing existing applications based on industry trends.
Technology/Engineering Intern
General Electric
12.2018 - 05.2019
- Created a web application - Startup Optimizer, for a GE Power customer to help them optimize the Startup time for Gas Turbine and Steam Turbine by analyzing the input data
- Worked on Polymer js and Predix UI to visualize data
- Developed and Hosted Web Application on Nginx
- Used Docker to run microservice.
Education
Some College (No Degree) -
University of Hyderabad - MCA, May 2019
Purdue University, Simplilearn - PGP Data Science
Udemy - Data Structure And Algorithms
Skills
- Python
- SQL
- HTML
- VBNET
- R Scripting
- Oracle
- PostgreSQL
- Spyder
- Jupyter Notebook
- SSRS Reports
- Postman
- Tableau
Timeline
Technical Services Engineer
General Electric
08.2021 - Current
Software Engineering Specialist
General Electric
06.2019 - 07.2021
Technology/Engineering Intern
General Electric
12.2018 - 05.2019
Some College (No Degree) -
University of Hyderabad - MCA, May 2019
Purdue University, Simplilearn - PGP Data Science
Udemy - Data Structure And Algorithms
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