MUKESH KUMAR
Delhi
Summary
Accomplished Area Sales Manager with extensive experience in leading sales teams and driving business growth across multiple regions. Proven track record in achieving sales targets, managing large teams, and enhancing customer service standards. Expertise in sales forecasting, team management, and competitor analysis. Adept at coordinating cross-functional teams to optimize stock levels and maintain store image in line with company standards. Career goal includes leveraging extensive retail management experience to further drive organisational success and profitability.
Overview
18
18
years of professional experience
Work History
AREA Manager
Plum Pureplay skin sciences Pvt. Ltd.
01.2023 - Current
- Handling North Region
- Analysis on Sell Through, Order vs
- GRN to reorder the merchandise
- To constantly strive to increase sales, providing customers with the highest standard of customer service
- To recruit and select new staff, to organize their training and to review their performance
- To lead personnel always through the best ways of communication and motivation
- To supervise all aspects of product management, deliveries, replacement, blockade of collections, extra ordering and all aspects related to stock levels
- To supervise merchandising aspects together with the merchandiser to maintain the store’s image and concept in line with company standards
- Aligned with Cross functional Team like, Warehouse, Store Team, VM and financial team
- To check all the information from head office daily Basic and to implement it
- To control the store’s general expenses as well as to keep staff level costs within the optimal rates
Cluster Manager
Quest Retail Pvt. Ltd.
12.2019 - 01.2023
- Business growth - Driving Business growth and Market Share of the assigned Category with strong product, competition and consumer analytics
- Analyzing sales figures as well as forecasting sales volumes to boost the profits
- Played a key role in making decisions regarding stock controls well as managed stock levels, implemented innovative store promotions to achieve the financial objective of the organization
- To supervise merchandising aspects together with the merchandiser in order to maintain the store’s image and concept in line with company standards
- Stock replenishes mention accordance with sell through
- To check all the information from head office on a daily basis and to implement it
- To control the store’s general expenses as well as to keep staff level costs within the optimal rates
- To control all aspects concerning in-store security such as loss prevention, cash balances, etc
Cluster Manager
L R Sports (Franchise)Puma Stores
06.2014 - 09.2019
- To meet monthly and annual targets
- Heading operations for 10 Stores across Delhi, Ncr & Chandigarh
- Setting up and managing retail business operations with a view to achieve business objectives and ensure top line and bottom-line profitability
- To recruit and select new staff, to organize their training and to review their performance
- To lead personnel always through the best ways of communication and motivation
- To supervise all aspects of product management, deliveries, replacement, blockade of collections, extra ordering and all aspects related to stock levels
- To supervise merchandising aspects together with the merchandiser in order to maintain store’s image and concept in line with company standards
- To ensure health and safety standards are met
- To check all the information from head office on a daily basis and to implement it
- To control the store’s general expenses as well as to keep staff level costs within the optimal rates
- To control all aspects concerning in-store security such as loss prevention, cash balances, etc
Store Manager
Bebe
08.2012 - 04.2014
- To meet monthly and annual targets
- To recruit and select new staff, to organize their training and to review their performance
- To lead personnel always through the best ways of communication and motivation
- Market research on new trend, fabric, colors and styles
- Aligned with Cross functional Team like, Warehouse, Store Team, VM and financial team
- To check all the information from head office on a daily basis and to implement it
- To control the store’s general expenses as well as to keep staff level costs within the optimal rates
Store Manager
Reebok Store
11.2008 - 04.2012
- Answered product questions and assisted customers in selection and checkout
- Kept documentation and records accurate and up-to- date with latest data to prevent errors in processing or delivery
- Maintained customer satisfaction with quick and professional handling of product returns
- Researched issues to obtain appropriate answers to customer inquiries
- Conducted inventory analysis to determine optimal stock levels
- Motivated employees to success and pointed out areas of improvement, which bolstered efficiency rates
Supervisor
Adidas Store
11.2007 - 09.2008
- Sales Target Planning: Achieved daily and monthly targets
- MIS reports: Analysis of the data (internal / external) and preparation of the reports in specified formats
- Maintenance of stock inwards and outwards
- To maintain and review Daily Sales Report with the senior management
- Staff Duty Planning: Planning rotational job activities for staff, weekly roasters of the sales team representatives and assignment of tasks to them
- Developing plans to improve the commercial performance of the store by increasing its turnover and maximizing profitability
Education
Bachelor of Arts - B.A
North Campus Delhi University
2005
Skills
- Sales Forecast
- Team Management
- Sales team leadership
- Target achievement focus
- Relationship Management
- Competitor analysis
Languages
English
Hindi
Haryanvi
Timeline
AREA Manager
Plum Pureplay skin sciences Pvt. Ltd.
01.2023 - Current
Cluster Manager
Quest Retail Pvt. Ltd.
12.2019 - 01.2023
Cluster Manager
L R Sports (Franchise)Puma Stores
06.2014 - 09.2019
Store Manager
Bebe
08.2012 - 04.2014
Store Manager
Reebok Store
11.2008 - 04.2012
Supervisor
Adidas Store
11.2007 - 09.2008
Bachelor of Arts - B.A
North Campus Delhi University
Personal Information
- Nationality: indian
- Marital status: Married
- Gender: MALE
- Date of birth: 30/08/1985