Mukesh Kumar R
Senior Business Analyst
Summary
With over seven years of experience in various roles in the maritime sector, I am a seasoned Senior Business Analyst at Alpha Ori Technologies, a leading provider of digital solutions for smart shipping. As a Certified Scrum Product Owner (CSPO), I manage the product backlog, prioritize features, and collaborate with developers, designers, and stakeholders to deliver high-quality products that meet customer needs and industry standards.
As a CII Certified Carbon Footprint Professional and an Internal Auditor, I also bring expertise in environmental, social, and governance (ESG) aspects, sustainability, and health, safety, environment, and quality (HSEQ) management. I leverage my skills in ocean, Azure DevOps Services, and problem solving to analyze data, identify risks, and propose solutions that enhance operational efficiency, reduce environmental impact, and ensure compliance. My mission is to contribute to the digital transformation and sustainability of the maritime industry.
Overview
8
8
years of professional experience
3
3
Certifications
3
3
years of post-secondary education
Work History
Senior Business Analyst
Zero North
06.2020 - Current
- Facilitated requirement gathering workshops, resulting in clear project objectives and deliverables.
- Developed comprehensive data models to guide decision-making, resulting in more informed strategies.
- Performed risk assessments on potential projects to determine feasibility and viability before moving forward with implementation plans.
- Enhanced stakeholder engagement through effective communication of complex data and insights.
- Implemented Agile methodologies within project teams, increasing overall adaptability and responsiveness.
- Collaborated with cross-functional teams, ensuring a cohesive approach to business analysis.
- Led process mapping initiatives, resulting in optimized workflows and reduced redundancies across departments.
- Created detailed user stories for system enhancements, leading to improved functionality and user satisfaction.
Sr. HSEQ Consultant
Synergy Maritime
06.2017 - 06.2020
- Investigate Nearmiss, safe & unsafe act practices and lead root cause analysis initiatives that resulted in significant reduction in recurring defects.
- Provided detailed reports on quality metrics to senior management, enabling informed decision-making regarding process improvements.
- Monitor & report HSEQ performance, calculating the carbon footprint with respect to Scope 1, 2 & 3 and support group for sustainable reporting.
- Developed comprehensive training materials for new hires, fostering a culture of knowledge sharing and continuous learning within the team.
- Maintained up-to-date knowledge of industry best practices, incorporating relevant methodologies into daily work processes for optimal results.
- Ensured compliance with regulatory requirements by meticulously reviewing documentation and maintaining accurate records.
- Conducted thorough root cause analyses on recurring defects, resulting in the implementation of effective corrective actions.
- Developed and maintained quality assurance procedure documentation.
-
Tanker Operations
Sharaf Shipping
12.2015 - 02.2017
- Ensured timely documentation processing by maintaining accurate records and liaising with relevant authorities.
- Boosted operational performance by effectively managing the arrival and departure of vessels at the port.
- Monitored market trends closely, adjusting services offered accordingly to keep up with industry demands.
- Coordinated essential services such as bunkering, waste disposal, fresh water supply, ensuring seamless operations for vessels in port.
- Maintained a safe working environment by adhering to port safety regulations and conducting regular inspections.
- Assisted in emergency response efforts within the port area when required, coordinating resources efficiently for swift resolution of incidents.
- Enhanced port efficiency by streamlining communication between ship owners, pilots, and terminal operators.
- Contributed to environmental sustainability initiatives by promoting eco-friendly practices within port operations.
- Managed challenging situations effectively, such as delays or disputes, with diplomacy and professionalism, ensuring minimal disruption to port operations.
Education
Bachelor of Arts - Economics
Madras Christian College
Chennai 2006.Jun - 2009.Apr
Skills
Requirements Gathering & Analysis
undefinedCertification
CII Certified Professional in Carbon Footprint
Timeline
Management Consultant
02-2024
Certified Scrum Product Owner (CSPO)
01-2024
CII Certified Professional in Carbon Footprint
08-2023
Senior Business Analyst
Zero North
06.2020 - Current
Sr. HSEQ Consultant
Synergy Maritime
06.2017 - 06.2020
Tanker Operations
Sharaf Shipping
12.2015 - 02.2017
Bachelor of Arts - Economics
Madras Christian College
2006.Jun - 2009.Apr
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