Mukesh Kumar Sinha

With 33+ years of experience at Tata Motors, I have successfully bridged the gap between strategy, quality, and operational excellence. Implementing the Balanced Scorecard (BSC), I designed and cascaded corporate-to-shopfloor scorecards, ensuring alignment throughout the organization. As a leader in Business Excellence, I led TBEM assessments for 15+ Tata Group companies, driving prestigious awards such as JRD QV, CII Exim, and Bajaj. Expertise in Quality Leadership resulted in a significant 45% reduction in warranty costs while maintaining 100% CMVR compliance. Spearheaded ISO/TS 16949 audits as the Management Representative. In the realm of Data and Digital, proud to be a Gold-Certified DATOM Assessor, enabling data maturity for connected car and IB initiatives.

• Balanced Scorecard & Performance Governance, Architected BSC framework for TMPV/TPEM, aligning CXO goals with plant/functional KPIs.
• Quality & Warranty Excellence, Warranty Reduction: Slashed M&HCV warranty incidents by 45% through root-cause analysis.
• Regulatory Compliance, Established Jamshedpur Plant’s first CMVR compliance cell, ensuring 100% homologation.
• Supplier Quality, Conducted process capability audits for critical suppliers.
• Business Excellence & Risk Management, Led Tata Motors’ JRD QV Award win (2005) by overhauling excellence frameworks.
• Data-Driven Process Optimization, Evaluated data maturity for digital transformation.

• 2017, TBEM, Tata Chemicals, Sustainable Manufacturing, Member
• 2016, Max Group Excellence, Max Speciality Films, Polymer Innovation, Deputy Lead
• 2010, TBEM, Tata Power, Energy Ops, Deputy Lead