Mukesh Mahesh Gosavi
Mumbai
Summary
Seeking a suitable position in the field of Banking & Insurance operation and vendor management in a reputed organization, where I can utilize my potential in a continuous process of learning and to be innovative, committed and motivated with hard work to achieve success at all levels of my life.
Overview
13
13
years of professional experience
2015
2015
years of post-secondary education
3
3
Languages
Work History
Operation Executive
TATA AIA LIFE INSURANCE CO.LTD
12.2021 - Current
- Ensuring timely issuance of business logged by Channel partner by coordinating with Digital Support team, Underwriters, New Business Team, IT Team, Branch Operations, Finance & Sales Team Handling and resolving branch queries over the calls and mails (status updates/ Pending confirmation/ Resolves updated)
- Resolve branch query as per audit point of view and bank audit Rules
- Collaborating with the underwriting team in understanding the exceptional/special cases
- Preparing MIS Reports on Daily Basis related to FTR, VPSC & pending analysis
- Interacting with internal & external stakeholder for root cause analysis & end to end resolution
- Auditing incorrect / correct discrepancy on the daily basis from user reviewed cases & highlighting to new business team for improving pre issuance stage
- To ensure all the bank guidelines are met for all the issued policies and preparing the audit data as per the Bank requirement
- Handling Sales queries related to status, issuance, refund within TAT received via mails & calls
- To take exception approval with HOD for any deviation in process as a month end support
- Adherence to the bank regulatory guidelines and no audit deviation on the same
Operation Executive
BHARTI AXA LIFE INSURANCE CO.LTD
04.2018 - 12.2021
- Responsible for the scrutinizing of proposal forms while administering relevant requirements and underwriting of medical and non-medical cases as per IRDA guidelines
- Due Diligence Checks of KYC/AML
- Preforming quality checks for the cases received from pan India branches
- Coordinating with sales team, branches and vendors for fulfillment of requirements to process the case
- Processing & servicing of policy documents as per AML norms
- Achieving individual daily productivity & performance levels up to 100%
- Follow ups with underwriter, RCU dept
- And various other dept
- For getting cases done on priority
- Attending queries received from PAN India branches, advisor and sales team regarding pending policy requirement and conversions
- Ensure error free processing pending cases in conversion & servicing of policies
- Interactions with underwriter and compliance team to report frauds or suspected frauds
- Handling Policy Cancellation process
- Team Handling of 8 to 10 members & Giving Training to New joiner
- Publish Daily MIS of Productivity & growth of Users & Distribution Work on daily basis to Users
Operation Executive
VAKRANGEE LTD
12.2015 - 12.2017
- Handling Nationalized bank FI project all over India
- Maintain the relationship; manage the relationship with bankers, coordinating with the bank staff
- Co-ordinate with H.O & Branch of BCA code for establish mini branch banking and handling escalation mail of Clients
- Scrutinize of OD account KYC document and Login
- Handling end to end new business processing starting from creation of Client Id, Case starts up, new business login
- Prepare various MIS report Of Cash Deposit & cash withdrawn in BC branch banking
Operation Executive
ICICI BANK LTD
04.2013 - 12.2015
- Understanding of banks fraud control system for all retail assets & liability products cards e-channels payments & scam mail
- Lottery fraud thru' cost effective digital sampling activity
- Investigate fraud cases of retail loan & advances, Conducted risk review audit in retail branches
- Suspicious transaction report (STR), Hunter match, Anti-money laundering (AML)
- Finalizing the audit reports basis observations analyzing risk profiling of the branches and developed risk dashboards & Background Checking
- Identify areas specifically vulnerable to fraud, and actively engage with other stake holders to implement fraud monitoring and fraud preventive controls
- Compliance and conduct the Regional Compliance Committee (RCC) for reviewing fraud
- Investigation cases with senior management and probe to fix accountability and taking disciplinary action as per matrix
- Mailing & coordination with branches and DBM of branches
Back office Executive
UNI DESIGN INDIA PVT.LTD.
01.2012 - 04.2013
- Work in MS-Excel and company software for data maintaining
- Work in internet for search new design
- Work in MS-Word For prepare Bills
Education
Advance certificate Diploma - Export and import trade
Indian merchant chamber
T.Y. B. Com - undefined
Mumbai Board
H.S.C - undefined
Mumbai Board
S.S.C - undefined
Mumbai Board
PGDM/ MBA DL - undefined
PGDM / MBA Finance
Fraud Risk Management - Fraud Analysis
Financial crime academy
AML. KYC, Compliance - undefined
Udemy
Financial Crime process & Technology - undefined
Udemy
Skills
AML
Research And Project
Bank guarantee & AML
Achievements And Recognition
Awarded with best quality and productivity for SEPT 2018
Personal Information
- Date of Birth: 05/28/91
- Gender: Male
- Marital Status: Married
Additional Qualifications
- Advance excel, Advance excel, shortcut keys, V-lookup, Central Board of IT, 06/2013
- Diploma in Export and import trade, Export procedure, Bills of exchange, Nostro and Vostro account, Shipping, International marketing, Import procedure and documentation, insurance, Indian merchant chamber, 12/2014
- PGDM/ MBA, DL PGDM / MBA Finance, Welingkar institute, 01/2019
- Fraud Risk Management, Fraud Analysis, Types of Fraud, Fraud control, Fraud Prevention, Financial crime academy, 03/2024
- AML. KYC, Compliance, AML concept, Types of money laundering, STR, Udemy, 04/2024
- Financial Crime process & Technology, Understanding financial crime KYC due diligence, Fraud detection, PEP process, Udemy, 05/2024
Timeline
Operation Executive
TATA AIA LIFE INSURANCE CO.LTD
12.2021 - Current
Operation Executive
BHARTI AXA LIFE INSURANCE CO.LTD
04.2018 - 12.2021
Operation Executive
VAKRANGEE LTD
12.2015 - 12.2017
Operation Executive
ICICI BANK LTD
04.2013 - 12.2015
Back office Executive
UNI DESIGN INDIA PVT.LTD.
01.2012 - 04.2013
T.Y. B. Com - undefined
Mumbai Board
H.S.C - undefined
Mumbai Board
S.S.C - undefined
Mumbai Board
PGDM/ MBA DL - undefined
PGDM / MBA Finance
Fraud Risk Management - Fraud Analysis
Financial crime academy
AML. KYC, Compliance - undefined
Udemy
Financial Crime process & Technology - undefined
Udemy
Advance certificate Diploma - Export and import trade
Indian merchant chamber
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