Mohan Mukesh Anand

• Led the strategic growth and operational transformation of courier consolidation and B2B services across Chennai, Bengaluru, Mumbai, and Delhi.
• Integrated advanced AI prompt tools to automate logistics workflows, predict delivery patterns, and optimize supply chain decision-making.
• Utilized AI to enhance customer interactions by generating personalized content, resolving queries efficiently, and boosting client satisfaction.
• Developed and implemented a comprehensive digital marketing strategy, leveraging data analytics and AI-driven tools to identify market trends, target potential clients, and optimize campaign performance.
• Designed high-impact marketing content tailored to diverse customer segments, significantly increasing lead generation and conversion rates.

• Directed P&L management for four key locations, achieving INR 40 crore in annual revenue while managing a team of 49.
• Integrated AI-based tools to streamline internal processes, including budgeting, sales forecasting, and accounts receivable recovery.
• Applied AI-driven customer insights to create targeted marketing campaigns, enhancing engagement with clients across logistics and freight industries.
• Designed and executed performance-focused digital marketing strategies that increased online visibility, improved customer retention, and boosted market share.
• Optimized CRM systems with AI-enabled analytics to identify high-value leads, enhance customer service, and maintain long-term client relationships.

Key Contributions:

• Championed cross-functional workshops on using AI tools for operational and marketing purposes, elevating team proficiency in leveraging cutting-edge technologies.
• Enhanced sales and marketing alignment through AI-optimized targeting, resulting in a 25% increase in qualified leads.
• Utilized AI for competitive analysis and market intelligence, providing actionable insights that supported strategic decision-making.

• Led Tradelane Freight Ops for US, managing $2.8M GP & team functions across Sales & Ops
• Expanded India-Dubai trade, fostering relationships with airlines & shipping for growth
• Drove B2B sales, developed pricing strategies, achieving 81% of $1.25M GP revenue target
• Boosted sales efficiency by 90%, led 20 reps, and implemented CRM & operational processes

• P&L Management and managed the complete branch functional activities with 63 staffs, ensuring profitability and overseeing operations and sales
• Developed agent network for trade lanes, enhancing freight forwarding and logistics services
• Secured 90% of annual revenue goal with an average billing of $5M USD
• Implemented import strategy for US and Singapore markets, and optimized AR turnover to 43 days

• To manage and administrate the Sales function i.e Chennai, Bangalore, Cochin & Hyderabad
• Team Size: 27 head counts including the back office staffs
• Billing Turnover: 32mUS$

• Junior cadre and front end execution
• Have administrated the businesses related to Express Cargo, International, Courier and FTL's for TCI Highways
• Have got trained in Sales, Customer Service, Operations, Finance and IT
• Indirect control over the Business Associates who were nominated to pickup and deliver cargos
• To directly control and supervise activities for the major accounts TVS Electronics, HP, Redington, International Flavours and Fragrances and Titan
• Budgeting; review; Achievements
• Have managed corporate accounts like Titan, HPPL, International Flavours and Fragrances
• Service coordination and operations index was 92% to the timeline defined
• 125 new accounts were brought on board who were operating with Blue Dart and SafeExpress
• Market intelligence and research study was executed to identify those different product what was not serviced by Gati and tied up with cold storage partners to service perishables and with the leading airlines to handle jewelry cargos
• Administrated CEI vs.DSO measure - AR management - < 3% Zero Debts proved