Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

MUKESH P

Project Engineer
Chennai

Summary

Experienced System Service Engineer and Project Engineer with over 4 years and 4 months of hands-on expertise in IT infrastructure , networking , and government project implementation . Proven ability to design, deploy, and manage end-to-end IT solutions including networking, surveillance (CCTV), and server systems . Adept in project execution , from site surveys and procurement planning to installation and commissioning, ensuring compliance with government standards and timely delivery within budget. Strong technical knowledge in routing, switching, structured cabling , and client-side IT support , coupled with excellent team leadership and project coordination skills.

Overview

7
7
years of professional experience
8
8
years of post-secondary education
6
6
Certifications
2
2
Languages

Work History

PROJECT ENGINEER

STRING TECH POWER SOLUTION
07.2022 - 04.2025
  • Provide Tier‑1/Tier‑2 support to customers via phone, email, and chat , resolving inquiries promptly and professionally.
  • Work in 24×7×365 rotational shifts , ensuring high availability and reliability of services.
  • Install, configure, and troubleshoot: CCTV systems, biometric attendance devices, audio‑visual & security solutions, desktops, servers, and UPSs .
  • Administer infrastructure with VMware Workstation , Active Directory , and remote‑desktop tools.
  • Perform site surveys , client requirement analysis , and infrastructure audits ; create optimized deployment plans and Bills of Quantities (BOQ).
  • Configure and maintain routers, switches, firewalls, access points , VPNs, load balancers, QoS, and wireless networks.
  • Apply deep expertise in TCP/IP, VLANs, subnetting, OSPF, EIGRP , and troubleshooting.
  • bandwidth, and security policies; escalate complex issues to senior engineers or vendors when required.
  • Connect with telecom service providers to resolve escalated circuit issues swiftly.
  • Collaborate with vendors for warranty claims, AMC services , and escalation support on hardware or network outages.
  • Prepare and maintain invoices, quotations, and pro forma invoices using Excel/billing software.
  • Produce and maintain all project documentation ; ensure compliance with government specifications, SLAs, timelines, and budgets .
  • Lead and mentor technical teams to deliver projects on time, within budget, and to quality standards .

SYSTEM SERVICE ENGINEER

UPSKILLS TECH
11.2020 - 06.2022
  • Perform hardware diagnostics, operating system installation (Windows/Linux), and application configuration to ensure high availability and minimal downtime.
  • Deploy, update, and manage antivirus software , firewall policies , patches , and security updates across desktops and servers.
  • Handle complete system installation, maintenance, and troubleshooting across desktop PCs, servers, printers, and network-connected devices.
  • Maintain up-to-date documentation including asset inventory , user manuals , network diagrams , maintenance records , and configuration logs .
  • Work with ticketing systems to track, assign, and resolve user-reported issues in a timely manner.
  • Provide remote technical support using tools such as AnyDesk , TeamViewer , and Windows Remote Desktop .
  • Coordinate with vendors for warranty support , AMC (Annual Maintenance Contract) services, and escalation of unresolved hardware/network faults.
  • Troubleshoot and resolve network connectivity , system errors, and software performance issues efficiently in field or on-site environments.
  • Support IT infrastructure across multiple locations , demonstrating strong independence and adaptability in various working conditions.
  • Deliver excellent customer service , communicating effectively with users while resolving issues quickly and professionally.

CALIBRATION ENGINEER

FLUID SYSTEMS PHYSICAL LABORATORY
08.2018 - 05.2020
  • Enhanced calibration procedures by implementing advanced software tools and techniques.
  • Saved company resources by identifying opportunities for process improvements in the calibration department.
  • Facilitated communication between departments, fostering a collaborative environment that led to improved product quality.
  • Optimized equipment performance through rigorous testing, troubleshooting, and analysis.

Education

Bachelor of Engineering - Computer Science

Syed Ammal Engineering College
01.2013 - 01.2017

HSC -

GOVT ADW Higher Secondary School
01.2011 - 01.2013

SSLC -

ST Mary's Higher Secondary School
01.2009 - 01.2011

Skills

Certification

Cisco Certified Network Associate (CCNA) 200-301

Timeline

PROJECT ENGINEER

STRING TECH POWER SOLUTION
07.2022 - 04.2025

SYSTEM SERVICE ENGINEER

UPSKILLS TECH
11.2020 - 06.2022

CALIBRATION ENGINEER

FLUID SYSTEMS PHYSICAL LABORATORY
08.2018 - 05.2020

Bachelor of Engineering - Computer Science

Syed Ammal Engineering College
01.2013 - 01.2017

HSC -

GOVT ADW Higher Secondary School
01.2011 - 01.2013

SSLC -

ST Mary's Higher Secondary School
01.2009 - 01.2011

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MUKESH PProject Engineer