Mukesh Rastogi
Bhiwandi
Summary
Experienced Food Service Manager with a proven ability to manage all facets of food service operations. Proficient in staff supervision, inventory management, and budget control to optimize efficiency and profitability. Skilled in upholding stringent standards of food quality, safety, and customer satisfaction. Adept leader capable of inspiring and guiding teams to hit goals.
Overview
3
3
years of professional experience
Work History
Site Manager
FFServices Pvt Ltd
Mumbai
11.2022 - Current
- Managed daily operations of the site.
- Ensured compliance with safety protocols, regulations and standards.
- Developed strategies to improve operational efficiency and reduce costs.
- Monitored job progress to ensure quality standards were met.
- Scheduled maintenance tasks and ensured all equipment was functioning properly.
- Responded promptly to customer inquiries or complaints.
- Maintained records of inventory, assets, personnel and other relevant data.
- Coordinated workflow between departments to maximize productivity.
- Analyzed reports to identify areas for improvement in performance or cost savings.
- Prepared budgets and monitored expenses to stay within allocated limits.
- Assigned tasks and delegated responsibilities among team members.
- Performed inspections of the facility on a regular basis to ensure security measures were followed.
- Mentored new employees on safety protocols, processes and procedures.
- Implemented systems for tracking employee attendance, performance reviews and payroll processing.
- Collaborated with vendors for procurement of materials needed for projects.
- Organized events at the site.
- Monitored worksite personnel to maintain high levels of quality and performance.
- Performed routine audits to maintain inventories, supplies and equipment.
- Maintained safe operating compliance and verified that operations met best practice standards.
- Maintained payroll data, attendance records and delivered materials to job site on time and in good condition.
- Organized and participated in monthly on-site meetings with the client and vendors.
- Resolved customer inquiries and complaints requiring management-level escalation.
Site Manager
Kanaka Food Management Service Pvt Lyd
Kundai Industrial Estate
07.2022 - 10.2022
- Managed daily operations of cafeteria, including customer service, food preparation and inventory management.
- Trained and supervised cafeteria staff on proper food handling techniques, safety procedures and customer service standards.
- Established menus and monitored quality of food served in cafeteria.
- Ordered necessary supplies for the efficient operation of the cafeteria.
- Inspected facilities regularly to maintain cleanliness, sanitation and orderliness in the cafeteria.
- Organized special events such as lunchtime buffets or holiday meals for customers.
- Resolved customer complaints promptly to maintain a positive relationship with patrons.
- Maintained accurate records of sales transactions, inventory levels, employee performance evaluations and other operational data.
- Coordinated work schedules for employees to ensure adequate coverage during peak hours.
- Assisted in recruiting, hiring and training new personnel for the cafeteria staff.
- Supervised setup, takedown and maintenance of buffet tables during meal service periods.
- Prepared weekly budget reports detailing revenue projections versus actual expenses incurred by the department.
Supervisor
Kao Hopitality
Bhiwani, Thane
08.2021 - 06.2022
- Directed and supervised team of 35 employees in daily operations.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Maintained accurate records of attendance, leave requests, and disciplinary actions.
- Tracked progress on projects and provided timely feedback to staff members.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Performed daily inventory checks to ensure sufficient stock levels for all tiffins.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Reviewed reports from subordinate staff members before submitting them to senior management.
- Coordinated employee schedules according to shift changes and availability.
- Resolved customer complaints and adjusted policies to meet changing needs.
- Planned and managed resources to consistently meet production, quality and cost goals.
- Tracked project schedules and encouraged teams to complete tasks on time.
Education
FY B Com - Commerce
Amity University
01-2024
Foundation Course - Company Secretary
ICSI
02-2018
12th Commerce -
BNN College of Science, Commerce & Arts. - Bhiwandi
01.2017
10th -
Abhinav Bal Vidya Mandir English Medium High School - Bhiwandi
01.2015
Skills
- Building site supervision
- Multitasking and Organization
- Regulatory Compliance
- Problem-Solving
- Safety Procedures
- Budget Development
- Resource Allocation
- Site Inspection and Management
- Planning and design
- Inventory Management
- Quality Assurance
- Site Safety
- Project Management
- Cost Estimation
- Materials Procurement
Timeline
Site Manager
FFServices Pvt Ltd
11.2022 - Current
Site Manager
Kanaka Food Management Service Pvt Lyd
07.2022 - 10.2022
Supervisor
Kao Hopitality
08.2021 - 06.2022
FY B Com - Commerce
Amity University
Foundation Course - Company Secretary
ICSI
12th Commerce -
BNN College of Science, Commerce & Arts. - Bhiwandi
10th -
Abhinav Bal Vidya Mandir English Medium High School - Bhiwandi
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