MUKESH RAY
Quality
Gopalganj
Summary
Experienced Quality Professional with more than 13 years of experience in Automotive Manufacturing, NPD Quality, Metal Tube Assembly, Rubber Hose Manufacturing, Supplier Quality, and Customer Quality Assurance. Strong knowledge of APQP, PPAP, PFMEA, Control Plan, SPC, MSA, 8D Problem Solving, and IATF 16949 systems. Experienced in handling complete quality activities from new product development to customer approval, process improvement, rejection reduction, supplier development, and audit management.
Overview
1
1
Language
3
3
Certifications
17
17
years of professional experience
Work History
Deputy Manager – Quality
Jayem Auto Industries Pvt. Ltd.
09.2022 - Current
- coordinating npd quality processes for automotive tube assemblies.
- Addressing customer complaints while executing timely corrective measures.
- facilitating APQP, PPAP, PFMEA, and control plan activities.
- overseeing process optimization and rejection mitigation projects.
- Collaborating with customers and suppliers to secure quality approvals.
- supplier optimization effort handling
- internal rejection analysis and measures implemented
- internal audit performed per plan
- Identified areas for improvement within the department, implementing strategic initiatives to address gaps in performance or resources.
- Increased customer satisfaction levels by developing targeted strategies to address client concerns effectively.
- Developed strong relationships with stakeholders to facilitate smooth communication and project completion.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Defined clear targets and objectives and communicated to other team members.
- Developed detailed plans based on broad guidance and direction.
Assistant Manager – Quality & Production
Vinko Auto Industries Pvt. Ltd.
01.2014 - 01.2022
- Handled production and quality activities for rubber hose manufacturing.
- Implemented quality systems and process control activities.
- Conducted process audits and supplier quality improvements.
- Worked on customer complaint handling and 8D reports.
Quality Engineer
Imperial Auto Industries Ltd.
01.2009 - 01.2014
- Managed incoming, in-process, and final inspection activities.
- Prepared quality reports and inspection documentation.
- Supported APQP and PPAP documentation preparation.
Education
Diploma - Mechanical Engineering
National Institute of Engineering
01-2009
Intermediate (12th) - undefined
U.P. Board
01-2003
High School (10th) - undefined
U.P. Board
01-2001
Skills
APQP (Advanced Product Quality Planning)
PPAP Documentation & Submission
PFMEA & Process Risk Analysis
Control Plan Development
8D Problem Solving & Root Cause Analysis
SPC & MSA Implementation
IATF 16949 System Compliance
Process Audit & Product Audit
Customer Complaint Handling
Supplier Quality Development
Incoming Quality Control
Kaizen & Continuous Improvement
SOP & Work Instruction Preparation
Inspection & Calibration Control
Team Handling & Production Coordination
Certification
IATF 16949:2016 Internal Auditor Training – TUV India
KEY RESPONSIBILITIES
- Handling complete NPD Quality activities for Metal Tube Assembly parts.
- Preparation, review, and submission of PPAP documents to customers.
- Monitoring APQP activities and ensuring project timeline compliance.
- Conducting Process Audits, Product Audits, and Layered Process Audits.
- Customer complaint analysis using 8D methodology and corrective action implementation.
- Development of PFMEA, Control Plans, SOPs, Work Instructions, and Inspection Standards.
- Coordination with customers for new product development approvals.
- Monitoring rejection, rework, and implementing process improvement actions.
- Supplier quality development and incoming quality inspection management.
- Ensuring compliance with IATF 16949 quality management system requirements.
- Monitoring process capability and implementation of SPC/MSA activities.
- Training operators and inspectors on quality systems and inspection standards.
- Support during customer audits, system audits, and certification audits.
CORE STRENGTHS
- Strong leadership and communication skills
- Excellent problem-solving capability
- Positive attitude and team management
- Continuous improvement mindset
- Ability to handle customer and supplier coordination
Timeline
Deputy Manager – Quality
Jayem Auto Industries Pvt. Ltd.
09.2022 - Current
Assistant Manager – Quality & Production
Vinko Auto Industries Pvt. Ltd.
01.2014 - 01.2022
Quality Engineer
Imperial Auto Industries Ltd.
01.2009 - 01.2014
High School (10th) - undefined
U.P. Board
Intermediate (12th) - undefined
U.P. Board
Diploma - Mechanical Engineering
National Institute of Engineering