Summary
Overview
Work History
Education
Skills
Websites
Professionalprojects
Accomplishments
Additional Information
Timeline
Generic

MUKESHKANNAN T

Chennai

Summary

With over 8 years of experience in the IT industry, I am a seasoned DevOps Engineer skilled in managing complex projects and leading teams effectively. Dedicated to continuous improvement, I focus on delivering exceptional service and innovative solutions that exceed expectations and drive organizational growth.

Overview

12
12
years of professional experience

Work History

Cloud and DevOps Engineer

Elumina eLearning services pvt ltd.
Chennai
12.2018 - Current
  • Design, implement, and manage scalable, secure, and highly available cloud infrastructure on platforms such as AWS, Digital Ocean.
  • Optimize cloud resources to ensure cost efficiency and performance.
  • Develop and maintain CI/CD pipelines to automate the build, test, and deployment processes.
  • Implement infrastructure as code (IAC) using tools like CloudFormation, Terraform.
  • Automate routine tasks and processes to increase efficiency and reduce manual intervention.
  • Ensure cloud infrastructure complies with security best practices and standards.
  • Implement and manage security controls, such as firewalls, encryption, and identity and access management (IAM).
  • Implement logging solutions to capture and analyze logs for troubleshooting and optimization.
  • Work closely with development, QA, and operations teams to ensure seamless integration and delivery of applications.
  • Participate in design and architecture discussions to guide teams towards best practices.
  • Analyze and optimize system performance, identifying and addressing bottlenecks.
  • Scale up and scale down backend infrastructure to meet growing demand on applications.
  • Quickly respond to and resolve incidents to minimize downtime and ensure system reliability.
  • Perform root cause analysis and implement corrective actions to prevent future occurrences.
  • Develop and implement backup and disaster recovery plans to ensure data integrity and availability.
  • Regularly test backup and recovery procedures to ensure effectiveness.
  • Maintain comprehensive documentation of infrastructure, processes, and procedures.
  • Ensure documentation is up-to-date and accessible to relevant stakeholders.
  • Stay updated with the latest industry trends, tools, and technologies.
  • Provide guidance and training to team members on best practices, and assist in their professional development.

IT Engineer

IMC Limited
Chennai
09.2017 - 02.2019
  • Create, modify, and manage user accounts and permissions across systems, applications, and cloud environments. Provide support for user-related issues and ensure proper access control.
  • Provide technical support and troubleshoot system, network in cloud as well as on-premises. Resolve hardware, software, and infrastructure problems efficiently.
  • Administer Windows PCs within a domain controller, managing users, roles, and policies through Active Directory.
  • Oversee Linux operating systems by installing and configuring packages, applying patches, scheduling automation scripts, managing file sharing, processes, and file manipulation.
  • Optimize system and server performance by reconfiguring web service settings and improving IOPS performance through effective network traffic management.
  • Diagnosed troubleshooting queries and support requests remotely and on-site.
  • Troubleshot and debugged network and software to check and rectify discrepancies.
  • Upgraded interfaces to elevate performance and speed of software and network.
  • Manage relationships with vendors and service providers for procurement, support, and troubleshooting. Evaluate and recommend new products, services, and cloud solutions.
  • Attended conferences and educational events to network with industry leaders and amplify skills.
  • Researched new and emerging technologies to stay abreast with trends and best practices.
  • Recommended modifications of existing systems to amplify speed and functionality.

Customer Support Engineer

Aurobindo Network and Communications
Chennai
06.2016 - 09.2017
  • Deploy and manage cloud services. Oversee cloud infrastructure, including virtual machines, storage, and networking.
  • Develop and manage backup and recovery processes for on-premises and cloud systems to ensure data integrity and availability. Test and validate backup and disaster recovery plans.
  • Design, configure, and implement system solutions based on organizational needs, including hardware, software, and network components.
  • Manage and maintain the operating systems and applications, including Windows, Linux, and other platforms. Ensure systems are updated, patched, and secure.
  • Configure and manage network components, including routers, switches, and firewalls. Monitor and optimize network performance.
  • Provide technical support and troubleshoot system issues. Resolve hardware, software, and network problems in a timely manner.
  • Manage relationships with vendors and service providers for procurement, support, and troubleshooting. Evaluate and recommend new products, services, and cloud solutions.

Engineer Customer Services

Accel Frontline Global IT Services
07.2015 - 05.2016
  • Troubleshoot network, hardware, and software-related issues in a government organization.
  • Take preventive maintenance quarterly, both on-site and remote, all over the city.
    Received service calls through the phone.
  • Allocate tasks to teams and involve myself to resolve the issues as soon as possible.
    Raised purchase order for defective and impacted materials.

System Engineer

Sysco InfoTech
06.2015 - 07.2015

Process Executive

MMC InfoTech
02.2013 - 10.2013

Education

Bachelor of Engineering - Computer Science and Engineering

Anna University
Chennai, India
05-2012

Higher Secondary School - Biology, Maths

SMSV Higher Secondary School
Karaikudi, TamilNadu, India
05-2008

Skills

  • Container Orchestration - K8s, ECS
  • Container Runtime - Docker
  • Version Control - Bitbucket, Git
  • Scripting - Bash, Shell, Yaml, JSON
  • IAC - CloudFormation,Terraform
  • Project Management - JIRA, Confluence
  • Release tool - AWS CICD, Jenkins
  • Configuration Management - Ansible, Puppet
  • Compute - EC2, RDS, Opensearch
  • Serverless - Lambda
  • CDN - CloudFront
  • DNS - Route53, Hostgator
  • Storage - EFS, EBS, S3
  • Networking - VPC, NAT, VPN, IGW,
  • ELB Email - SES, SNS
  • Security management - WAFv2, Encryption, GuardDuty, SecurityHub, AWS Config, SecretManager, ParameterStore
  • Governance And Compliance - AWS ControlTower
  • Operating System - Ubuntu, Amazon Linux, Amazon Linux 2, Amazon Linux 2023
  • Windows Server 2012, 2016, 2019
  • DatabaseEngine - MySQL, PostgreSQL
  • Monitoring - CloudWatch, Site24x7, Nagios, Prometheus and Grafana
  • Markup Language - HTML
  • Documentation - MS word, Excel, ZOHO writer, Zoho sheet

Professionalprojects

  • SAAS Application, Our multitenant SaaS application is primarily focused on online proctored and non-proctored examinations, as well as assessments for medical universities and law colleges. It supports up to 20,000 concurrent users without interruptions or packet loss. The platform's frontend and backend run as microservices within a container orchestration environment, with backend infrastructure that scales dynamically based on resource consumption thresholds and request counts. We utilize the KONG API gateway to manage API connections between the frontend, backend, and external CRM integrations. Additionally, a Web Application Firewall (WAF) is implemented to filter incoming requests according to tenant-specific requirements and standard security measures., Framework - PHP, Moodle, Word Press, Database Management - MySQL, Infrastructure Management - AWS Services, IAAC, CICD, Container Orchestration - ECS, Docker-Compose, Container Runtime Version - Docker
  • ELearning And E-Commerce Application, This e-Learning and e-Commerce application is tailored to client-specific requirements, including course management, quizzes, and online transactions. It is developed using a PHP framework and operates on a LAMP stack within a container orchestration environment. The application integrates seamlessly with our SaaS platform through a web interface. Additionally, a Web Application Firewall (WAF) is implemented to filter incoming requests based on tenant-specific requirements and adhere to standard security measures., Frontend - Angular, JS, HTML, CSS, Back end - PHP-FPM, lumen, Laravel Framework, Composer(plugin Management), Database Management - PgSQL, MySQL, Infrastructure Management - AWS, CICD, IAAC, Container Orchestration - ECS, Docker-Compose, Container Runtime Version - Docker

Accomplishments

  • Got Employee of Month and Excellent Performer Award in Elumina eLearning services
  • Got Best Projects award in Elumina eLearning services

Additional Information

Stay updated with the latest industry trends, tools, and technologies. Provide guidance and training to team members on best practices and assist in their professional development.

Timeline

Cloud and DevOps Engineer

Elumina eLearning services pvt ltd.
12.2018 - Current

IT Engineer

IMC Limited
09.2017 - 02.2019

Customer Support Engineer

Aurobindo Network and Communications
06.2016 - 09.2017

Engineer Customer Services

Accel Frontline Global IT Services
07.2015 - 05.2016

System Engineer

Sysco InfoTech
06.2015 - 07.2015

Process Executive

MMC InfoTech
02.2013 - 10.2013

Bachelor of Engineering - Computer Science and Engineering

Anna University

Higher Secondary School - Biology, Maths

SMSV Higher Secondary School

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