Summary
Overview
Work History
Education
Skills
Timeline
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Mukesh Kumar Shukla

Strategy and Operation Manager
F- 5113, Rajajipuram, Lucknow,UP

Summary

Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.

Overview

17
17
years of professional experience

Work History

Centre Head ( Training and Business Development)

Flyway Institute
04.2020 - Current
  • Program Development: Design, implement, and oversee training programs that align with industry standards and meet the needs of students or clients.
  • Quality Assurance: Monitor and evaluate the quality of training programs through feedback, assessments, and other quality assurance measures.
  • Curriculum Improvement: Continuously update and improve training materials and curricula to ensure relevance and effectiveness.
  • Budgeting and Financial Management: Prepare and manage budgets, track expenses, and ensure the center's financial stability and profitability.
  • Stakeholder Communication: Maintain effective communication with stakeholders, including parents, students, teachers, and regulatory bodies.
  • Market Research: Conduct market research to identify new business opportunities, trends, and competitive dynamics in the education and training sector.
  • Client Acquisition: Develop and execute strategies to attract new clients or students, leveraging marketing campaigns, partnerships, and outreach efforts.
  • Define Strategic Goals: Develop long-term strategic goals for the center, focusing on growth, innovation, and sustainability.
  • Business Strategy: Design and implement business strategies to achieve revenue targets, enhance market presence, and expand the center's reach.
  • Market Analysis: Conduct comprehensive market analysis to identify trends, opportunities, and competitive threats, using insights to shape strategic decisions.
  • Partnership Development: Build strategic partnerships with other educational institutions, businesses, and community organizations to create synergies and expand the center's influence.
  • New Initiatives: Identify and launch new training programs, courses, or business initiatives that align with the center's strategic objectives.

Learning and Development Manager

ShinningStars Institutions And Travels Pvt. Ltd.
05.2015 - 03.2020
  • Needs Assessment: Conduct needs assessments to identify learning gaps and training requirements within the institute and among external clients.
  • Training Delivery: Facilitate training sessions and workshops, or coordinate external trainers, to ensure effective knowledge transfer and skill development.
  • Managing Budgets Overseeing the L&D budget, negotiating contracts, and maintaining relationships with third-party training providers.
  • Support Recruitment Efforts: Collaborate with HR and recruitment teams to identify skill gaps and support talent acquisition strategies.
  • Interviewing and Selection: Participate in the interviewing and selection process to ensure candidates meet the required skill sets and align with the company's culture.
  • Align with Business Goals: Work with business development teams to understand strategic goals and ensure training programs support these objectives.
  • Client-Facing Training: Develop and deliver training programs for clients or partners as part of business development initiatives, enhancing the organization's value proposition.
  • Market Research: Conduct market research to stay updated on industry trends, and use this information to inform training and business development strategies.
  • Stakeholder Communication: Maintain effective communication with internal and external stakeholders, ensuring training programs and business development initiatives are well-coordinated.

Manager - Ground Services Training.

Ventura Airconnect Limited.
09.2011 - 04.2015
  • Identify Training Needs: Conduct training needs assessments to identify gaps in skills, safety practices, and operational knowledge among ground services staff.
  • Create Training Materials: Develop or update training materials, including manuals, presentations, e-learning modules, and hands-on practice scenarios.
  • Ensure Compliance: Ensure that all training programs comply with aviation regulations and industry standards, such as those set by the Federal Aviation Administration (FAA), International Air Transport Association (IATA), and other relevant bodies.
  • Trainer Management: Recruit, train, and supervise trainers or instructors responsible for delivering ground services training.
  • Training Logistics: Coordinate the logistics for training, including scheduling, locations, equipment, and other resources.
  • Evaluate Training Outcomes: Gather feedback from trainees and evaluate the effectiveness of training programs, identifying areas for improvement.
  • Collaborate with Departments: Work closely with other departments, such as Operations, Safety, and Human Resources, to ensure training programs align with broader organizational goals.
  • Budget Management: Develop and manage budgets for ground services training, ensuring cost-effective allocation of resources.

Senior Executive - Talent Acquisition

Technowep
04.2007 - 09.2011
  • Structured compensation and benefits according to market conditions and budget demands.
  • Spearheaded campus recruiting initiatives at strategic universities nationwide, securing promising entry-level talent for future growth opportunities within the organization.
  • Created and implemented forward-thinking initiatives to improve employee engagement.
  • Managed executive-level searches, successfully placing top-tier candidates in critical leadership positions within the company.
  • Collaborating with the reporting manager to formulate the company's hiring strategy by offering insights into current job market trends
  • Accountable for overseeing the entire recruitment process from start to finish, including candidate onboarding
  • Interview candidates over different media.
  • posting jobs on various platforms.
  • Co-ordinating with HR, Operation Manager and Operation Head for interview.

Education

Program - Strategy Management

IIM
Lucknow, India
04.2001 -

MBA -

Swami Vivekanand Subharti University
Uttar Pradesh
04.2001 -

Bachelor of Arts -

CSJM
Kanpur, India
04.2001 -

Skills

Creativity and Innovation

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Timeline

Centre Head ( Training and Business Development)

Flyway Institute
04.2020 - Current

Learning and Development Manager

ShinningStars Institutions And Travels Pvt. Ltd.
05.2015 - 03.2020

Manager - Ground Services Training.

Ventura Airconnect Limited.
09.2011 - 04.2015

Senior Executive - Talent Acquisition

Technowep
04.2007 - 09.2011

Program - Strategy Management

IIM
04.2001 -

MBA -

Swami Vivekanand Subharti University
04.2001 -

Bachelor of Arts -

CSJM
04.2001 -

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Mukesh Kumar ShuklaStrategy and Operation Manager