Adobe photoshop
MUKHILAN RAMASAMY
ANALYST/OFFICER
GOBICHETTIPALAYAM
Summary
As a self-motivated individual, seeking a responsible job in a customer centric and employee oriented company with an opportunity for professional challenges that gives more prominence to the work culture that would help me to build a long-term career that includes success, dedication and growth. Multitasking Abilities Teamwork Flexible & Adaptable Quick-Learning Dedicated Officer with 3 years of exceptional management performance. Offering strong administrative and cross-functional collaboration skills to provide teams with support and guidance to surpass expectations. Well-versed in operations management, MS office and photoshop.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
OFFICER
STANDARD CHARTERED GBS
BANGALORE
09.2019 - 03.2022
- GBS has launched the migration of whole Retail Banking
- Operations, where I was assigned to Account Opening and Maintenance Team
- The project involves verification of the Client data, performing due diligence checks on the Clients, reviewing KYC documentation performing the risk assessment of the Client, liaising with the Business/Compliance, advising on KYC requirements and On-boarding client to business.
- Responsible for smooth client on-boarding of Individual clients & Business clients post verification of provided documents as per the regulatory requirements
- Processing the NTB and ETB Individual Customers and handling their accounts.
- Verifying KYC documentation of the Clients to be on-boarded.
- Handle one level escalation, for process related issues.
- Attending the frontend mails as part of helpdesk and assisting for the priority clients.
- Regular quality Checking (QC) of the team members and providing RCA to the management.
- Reviewing process notes and regular update from country and finding deviation across middle east markets and mitigate the gaps
- Handling dispute for the client complaints
- Produced reports each month outlining metrics.
- Conceived and oversaw special projects.
Education
B.E - Electrical Engineering
KONGU ENGINEERING COLLEGE
ERODE 07.2011 - 05.2015
Skills
MS WORD
Accomplishments
- Have received many appreciations from the onshore team, Manager and Team leader for the Quality and timely deliverables provided
- Awarded “Efficient performerby the management during COVID-19
- Assigned as a SPOC for a specific client for the continuous rapport and dedication with the work
- 20
Interests
Illustrator
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
OFFICER
STANDARD CHARTERED GBS
09.2019 - 03.2022
B.E - Electrical Engineering
KONGU ENGINEERING COLLEGE
07.2011 - 05.2015
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