Summary
Overview
Work History
Education
Skills
Accomplishments
Disclaimer
Timeline
Generic
Mukhtar Ahmed Shaikh

Mukhtar Ahmed Shaikh

Field Executive/Technician
Mumbai

Summary

A dedicated field technician/executive over 10 years’ experience in meter installation, testing, troubleshooting. Possesses excellent customer service skill, reliable and organized.

Overview

16
16
years of professional experience
5
5
Languages

Work History

FIELD TECHNICIAN/EXECUTIVE

MAHESHWARA ENGINEERS PVT. LTD.
01.2023 - Current
  • Provided exceptional customer service, fostering a positive relationship with residents and businesses.
  • Analyzed meter data to resolve customers' inquiries regarding usage discrepancies.
  • Inspected for tempering, reporting any inoperative, or damaged units promptly.
  • Performed electrical load calculations for residential and industrial appliances to analyze.
  • Kept detailed records of field measurements and data.
  • Enhanced customer satisfaction by providing efficient, timely technical support for various issues.
  • Prepared and submitted reports to document work performed and provide progress updates to management.
  • Supported team members in addressing challenging technical issues, sharing expertise, and knowledge when needed.

FIELD TECHNECIAN/ EXECUTIVE

YASHMUN ENGINEERS PVT.LTD.
01.2010 - 01.2022
  • Conducted testing, installation, replacement and calibration of watt-hour meters
  • Installed and inspected new meters to ensure optimal and functionality
  • Assisted in commercial metering installation
  • Performed electric test to verify accuracy of both new and existing meters
  • Inspected wiring connections for compliance and safety standards
  • Performed regular maintenance on testing equipment to ensure reliability and accuracy in testing processes.
  • Maintained comprehensive records of testing procedures, results, and any discrepancies identified during testing.
  • Collected data physically or remotely using handheld devices like MRI (Meter Reading Instrument) or laptops for analysis and billing purposes.
  • Planed and scheduled manpower for daily operations, coordinating with team members and departments to track progress and report on completed tasks

Education

DIPLOMA IN ELECTRICAL ENGINEERING - Electrical Engineering

Maharashtra State Board of Technical Education (MSBTE)
Mumbai, India
07-2007

HIGHER SECONDARY SCHOOL (HSC) - Science

Bandra JR. College
Mumbai, India
05-2002

SECONDARY SCHOOL (SSC) - Matriculation

Hashemiah High School
Mumbai, India
06-1999

Skills

Accomplishments

  • Reduced meter installations and testing times by 20% through efficient workflow
  • Achieved 98% accuracy in meter reading, enhancing customer satisfaction

Disclaimer

"I hereby declare that all the information provided in this CV is true and accurate to the best of my knowledge."                                                           

Timeline

FIELD TECHNICIAN/EXECUTIVE

MAHESHWARA ENGINEERS PVT. LTD.
01.2023 - Current

FIELD TECHNECIAN/ EXECUTIVE

YASHMUN ENGINEERS PVT.LTD.
01.2010 - 01.2022

DIPLOMA IN ELECTRICAL ENGINEERING - Electrical Engineering

Maharashtra State Board of Technical Education (MSBTE)

HIGHER SECONDARY SCHOOL (HSC) - Science

Bandra JR. College

SECONDARY SCHOOL (SSC) - Matriculation

Hashemiah High School
Mukhtar Ahmed ShaikhField Executive/Technician