Mukhtar Ahmed Shaikh
Field Executive/Technician
Mumbai
Summary
A dedicated field technician/executive over 10 years’ experience in meter installation, testing, troubleshooting. Possesses excellent customer service skill, reliable and organized.
Overview
16
16
years of professional experience
5
5
Languages
Work History
FIELD TECHNICIAN/EXECUTIVE
MAHESHWARA ENGINEERS PVT. LTD.
01.2023 - Current
- Provided exceptional customer service, fostering a positive relationship with residents and businesses.
- Analyzed meter data to resolve customers' inquiries regarding usage discrepancies.
- Inspected for tempering, reporting any inoperative, or damaged units promptly.
- Performed electrical load calculations for residential and industrial appliances to analyze.
- Kept detailed records of field measurements and data.
- Enhanced customer satisfaction by providing efficient, timely technical support for various issues.
- Prepared and submitted reports to document work performed and provide progress updates to management.
- Supported team members in addressing challenging technical issues, sharing expertise, and knowledge when needed.
FIELD TECHNECIAN/ EXECUTIVE
YASHMUN ENGINEERS PVT.LTD.
01.2010 - 01.2022
- Conducted testing, installation, replacement and calibration of watt-hour meters
- Installed and inspected new meters to ensure optimal and functionality
- Assisted in commercial metering installation
- Performed electric test to verify accuracy of both new and existing meters
- Inspected wiring connections for compliance and safety standards
- Performed regular maintenance on testing equipment to ensure reliability and accuracy in testing processes.
- Maintained comprehensive records of testing procedures, results, and any discrepancies identified during testing.
- Collected data physically or remotely using handheld devices like MRI (Meter Reading Instrument) or laptops for analysis and billing purposes.
- Planed and scheduled manpower for daily operations, coordinating with team members and departments to track progress and report on completed tasks
Education
DIPLOMA IN ELECTRICAL ENGINEERING - Electrical Engineering
Maharashtra State Board of Technical Education (MSBTE)
Mumbai, India07-2007
HIGHER SECONDARY SCHOOL (HSC) - Science
Bandra JR. College
Mumbai, India05-2002
SECONDARY SCHOOL (SSC) - Matriculation
Hashemiah High School
Mumbai, India06-1999
Skills
Proficient in MS Word
Excel proficiency
Fundamentals of computer usage
Collaborative teamwork
Project coordination
Electrical system installation
Analytical problem solving
Employee training
Safety compliance
Effective team leadership
Data interpretation
Creative problem-solving
Client support
Accomplishments
- Reduced meter installations and testing times by 20% through efficient workflow
- Achieved 98% accuracy in meter reading, enhancing customer satisfaction
Disclaimer
"I hereby declare that all the information provided in this CV is true and accurate to the best of my knowledge."
Timeline
FIELD TECHNICIAN/EXECUTIVE
MAHESHWARA ENGINEERS PVT. LTD.
01.2023 - Current
FIELD TECHNECIAN/ EXECUTIVE
YASHMUN ENGINEERS PVT.LTD.
01.2010 - 01.2022
DIPLOMA IN ELECTRICAL ENGINEERING - Electrical Engineering
Maharashtra State Board of Technical Education (MSBTE)
HIGHER SECONDARY SCHOOL (HSC) - Science
Bandra JR. College
SECONDARY SCHOOL (SSC) - Matriculation
Hashemiah High School