Mukta Joshi
Dombivli East
Summary
Dynamic Procurement Specialist at Tata Consultancy Services with expertise in process management and vendor relationship management. Proven track record in enhancing operational efficiency and fostering strong customer relationships. Skilled in ERP and SAP, I excel in driving project success and onboarding initiatives, ensuring seamless procurement processes that deliver impactful results.
Overview
15
15
years of professional experience
2
2
Certifications
Work History
Procurement Specialist
Tata Consultancy Services
Mumbai
05.2011 - Current
Procurement Specialist
TATA Consultancy Services Ltd
05.2011 - Current
- Oversaw service level agreements and key performance indicators to ensure compliance with operational standards.
- Ensure timely and concise communication with key business partners and senior management
- Act as the escalation point for sensitive client issues, which may involve working with the Front Office to resolve questions, investigate issues and develop a satisfactory response to the client’s concerns
- Collaborated with internal quality team to implement quality management tools, enhancing process improvement initiatives.
- Provide prompt and objective coaching and counseling to the team employees regarding areas of improvement and development
- Coordinate discussions (monthly one-on-ones) with each direct report regarding goal setting, performance reviews, career development planning and incentive/salary administration.
- Leads individual projects and work groups that will be presented to Senior Management and Compliance
Education
Bachelor’s in Arts -
Mumbai University
01.2009
HSC -
Maharashtra board
01.2006
SSC -
Maharashtra board
01.2004
Skills
- Procurement
- Vendor management
- Process Management
- Operations Management
- Project Management
- Process Enhancements
- ERP
- SAP
- Client management
- People Management
- Onboarding
- Translation
Certification
Six levels, C1 - German, from Max Mueller Bhavan
Linguistic Ability
- German
- English
- Hindi
- Marathi
Accomplishments
- Performance Linked Reward
- BPS Champions League
- On the Spot (Team) Award
- Feedback Influencer Certificate
- Feedback Enabler Certificate
Mailing Address
C703, Sarvoday Orchid, Nandivli Road, Dombivli East, Maharashtra
Personal Information
Date of Birth: 04/15/89
Significant Highlights
- Translation of Pre-Sales documents from German to English / English to German
- Handling Procurement Business of one of largest Chemical Industries for Germany Region
- Successful completion of multiple projects leading to hard and soft benefits
Professional Digest
C_TS452_2410 - SAP Certified Associate - SAP S/4HANA Cloud Private Edition,
Sourcing and Procurement, Document Translation, People Management, Team Management, Process Improvement, Reporting & Analysis, Training/ Skill Development, SLA/KPI Management, Performance Management, Coaching & mentoring, A dynamic professional with over 12 years of experience & over 8 years of rich experience in Process Management, Project Management, quality management, People Management, supply Chain Management in BPO & Shared Service Centre., Monitoring the overall functioning of processes pertaining to Procurement, Reconciliation vendor statement with Purchase Report & stock verification, New vendor development, price negotiation with vendor, Defining service standards and guidelines, Implementing systems, migrating systems to upgraded versions, Identifying scope for planning, implementing and monitoring of technological changes, Reviewing quotations invoices and communicating with German stakeholders, Identifying and implementing strategies for building team effectiveness
Timeline
Procurement Specialist
Tata Consultancy Services
05.2011 - Current
Procurement Specialist
TATA Consultancy Services Ltd
05.2011 - Current
Bachelor’s in Arts -
Mumbai University
HSC -
Maharashtra board
SSC -
Maharashtra board