Summary
Overview
Work History
Education
Skills
Timeline
Generic
Mukul Gupta

Mukul Gupta

Telecom Professional
Mumbai

Summary

Strategic sourcing professional having 19+ Yrs Experience with strong background in procurement, supplier management, and cost optimization. Experience in effective team collaboration and delivering impactful results in dynamic environments. Reliable, adaptable, and focused on achieving organizational goals.

Overview

20
20
years of professional experience
6
6
years of post-secondary education

Work History

Senior Sourcing Manager

NTT GLOBAL NETWORKS
Mumbai
03.2014 - Current
  • Established long-term relationship with key APAC suppliers, fostering trust and collaboration within the supply chain ecosystem.
  • Liaising with Vendors on timely manner for negotiation & ensuring accurate feasibilities ,deliver competitive and innovative solutions
  • Enhance Supplier performance with thorough timely evaluations, consistent communication, and regular feedback sessions.
  • Implemented best practices in supplier management, driving operational excellence throughout the organization.
  • Worked on building NNI with various vendors to provide competitive & redundant solution.
  • Conducted comprehensive spend analysis to identify cost reduction opportunities through strategic sourcing initiatives
  • Working on cost optimization project APAC region (Target Cost Savings:$1M/year)
  • Negotiating favorable contract terms for cost savings and improved supplier relationships.

Assistant Manager

Accenture
Mumbai
04.2011 - 02.2014
  • Lead and directed team of 12 pre-sales & post-sales professionals.
  • Evaluate RFP responses and set up favorable pricing.
  • Communicate effectively with vendors to determine pricing and technical specifications for available services.
  • Provide essential quality measures to ensure flawless reverts to Sales & Service Delivery team
  • Analyze gap between Pre-Sales & Post Sales Pricing provided by Carrier & work closely with the carrier to provide better saving for Client
  • Consult with client to identify critical running projects,savings & all other process related updates
  • Boost team performance and work quality by enhancing training.

Senior Support Engineer

Soma Networks
Gurgaon
11.2008 - 04.2011
  • Responsible for overall Project planning, efforts & scheduling, tracking and control to ensure smooth delivery management operations
  • Manage Circle Delivery & Assurance team to ensure the compliance of set SLA.
  • Trained new system users and employees in classroom type sessions to promote useful system knowledge and operations expertise.
  • To work in seamless manner with Core Network team to streamline business requirements fulfillment to Soma Broadband services.
  • Maintaining the Rodopi Billing Server in Production as well as Development side
  • Accountable for Reconciliation of the data in Rodopi Billing system as well as in client system
  • Prepare Monthly Invoices for all Subscribers in Operational Circles.
  • Weekly meeting with Network & Sales Team to ensure that the predefined target is achieved.

Telecom Executive

Tata Communications
Mumbai
07.2007 - 07.2008
  • Provide End to End On-net & Off-net feasibility for all the products involving Leased Lines, IPLC, MPLS VPN, Internet Leased Lines within set SLA to International (US, Europe & Asia Pacific) Sales team.
  • Communicated effectively with vendors to determine pricing and technical specifications for available services.
  • Coordination with Traffic Management team, Capacity Management team, IP Capacity Management team for end to end Bandwidth & Port feasibility check
  • Accurately document complete feasibility detail along with pricing to sales team

Service Delivery Executive

Reliance Communications
Ahmedabad
02.2005 - 07.2007
  • Accountable for timely Service Delivery of both Enterprise Products & Retail Telecom Products Ex:MPLS VPN,Leased Line, Dedicated Internet Access & E1-PRI ,Centrex, Broad net Internet Access.
  • Ageing analysis of orders which could not be provisioned & action plan for their liquidation.
  • Coordination with Local Switch, FA planning, Construction, O&M teams for execution of Service Orders within SLA .
  • Planning with Cross Functional Departments for achievement of Enterprise & Retail Orders execution target set by National Head Quarter (NHQ) every month.
  • Boost customer experiences by delivering superior & timely customer service.

Education

Executive MBA - Supply Chain & Operations

Narsee Monjee Institute of Management Studies
Mumbai
01.2022 - 04.2023

Bachelor of Technology - Electronics And Communications Engineering

Kurukshetra University
Kaithal,India
01.2000 -

Skills

Negotiation Strategies

Supplier evaluation

Cost-saving strategies

Contract Negotiation

Supplier selection

Global procurement

Collaborative vendor product design

Timeline

Executive MBA - Supply Chain & Operations

Narsee Monjee Institute of Management Studies
01.2022 - 04.2023

Senior Sourcing Manager

NTT GLOBAL NETWORKS
03.2014 - Current

Assistant Manager

Accenture
04.2011 - 02.2014

Senior Support Engineer

Soma Networks
11.2008 - 04.2011

Telecom Executive

Tata Communications
07.2007 - 07.2008

Service Delivery Executive

Reliance Communications
02.2005 - 07.2007

Bachelor of Technology - Electronics And Communications Engineering

Kurukshetra University
01.2000 -
Mukul GuptaTelecom Professional