Java
Mukul Kumar
Engineering Program Manager
Noida
Summary
Results-driven Senior Technical Program Manager with abilities in Agile project management. Leads and manages associates in developing new business solutions. Known for strengths in management & consulting.
Overview
7
7
years of professional experience
4
4
Certificates
Work History
Technical Program Manager
Tech Mahindra Pvt Ltd
09.2022 - Current
- Delivered high-impact presentations to stakeholders demonstrating program value, progress updates, and strategic recommendations.
- Ensured compliance with industry standards through rigorous audits, risk assessments, and corrective actions.
- Improved cross-functional communication by establishing regular meetings and facilitating clear documentation.
- Enhanced software quality by conducting thorough code reviews and implementing testing plans.
Senior Business Analyst & Scrum Master
ACS Global Tech Solutions
07.2021 - 09.2022
- Optimized resource allocation by conducting capacity planning exercises based on historical data and forecasted demands.
- Improved project efficiency by analyzing business processes and identifying areas for improvement.
- Streamlined workflow for better productivity with the implementation of new software solutions.
- Facilitated requirement gathering workshops, resulting in clear project objectives and deliverables.
Technical Business Analyst
BigStep Technologies
03.2021 - 07.2021
- Led cross-functional teams to successful project completion, fostering collaboration and driving results.
- Designed user-friendly interfaces based on best practices, improving overall usability and user satisfaction rates.
- Developed detailed project plans, effectively managing timelines and ensuring timely completion of deliverables.
- Improved communication between IT and business units by serving as a liaison and translating technical concepts into easily digestible terms.
Senior Associate (Technology Management)
MetLife
12.2018 - 03.2021
- Spearheaded efforts to modernize legacy systems, improving overall system performance and enabling the adoption of newer technologies.
- Optimized system performance through thorough analysis of user requirements and designing efficient solutions.
- Provided exceptional customer support by addressing critical issues promptly, resulting in improved client retention rates.
- Conducted comprehensive risk assessments on proposed projects, helping stakeholders make informed decisions about resource allocation.
Project Coordinator & Business Analyst
Ginger Webs Pvt Ltd
07.2017 - 12.2018
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Conducted thorough post-project evaluations to identify areas for improvement in future initiatives.
- Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
- Ensured prompt resolution of any conflicts or obstacles encountered during the course of a project''s execution phase, helping maintain smooth workflow across departments involved in its completion process.
Education
MBA - Entrepreneurship & Leadership
Amity University
Dubai (Online)06.2026
Bachelor of Science - Electrical & Computer Science
Krishna Engineering College
07.2017
Skills
System Design/DSA
Backend Development (Java, Python, PHP)
Web Development (HTML, CSS, JS, React)
Project & Program Management
Agile/Scrum/Scaled Agile
Technical Writing & Prototyping
Business Analysis & Product Scaling
Vendor/Resource & Contract Management
Project Risk Management
Certification
Certified Project Manager (PMP)
Timeline
Certified Python Developer
01-2024
Certified Web Developer
11-2023
Technical Program Manager
Tech Mahindra Pvt Ltd
09.2022 - Current
Certified Project Manager (PMP)
07-2022
Senior Business Analyst & Scrum Master
ACS Global Tech Solutions
07.2021 - 09.2022
Technical Business Analyst
BigStep Technologies
03.2021 - 07.2021
Certified Scrum Master (CSM)
07-2019
Senior Associate (Technology Management)
MetLife
12.2018 - 03.2021
Project Coordinator & Business Analyst
Ginger Webs Pvt Ltd
07.2017 - 12.2018
MBA - Entrepreneurship & Leadership
Amity University
Bachelor of Science - Electrical & Computer Science
Krishna Engineering College
Software
Python
HTML/CSS
JS/React
MySQL
AWS/Azure
Salesforce/Sprinklr
JIRA/ADO/Asana