Mukul Maurya

As a Senior Financial Crime Analyst specializing in transaction monitoring within the crypto industry, I focus on detecting and preventing illicit activity involving virtual assets. At Genpact, I was promoted to a Quality Control role within just six months, reflecting my strong investigative skills, attention to detail, and commitment to regulatory compliance.

I monitor and investigate high-risk crypto transactions for signs of money laundering, terrorist financing, and fraud, using a combination of internal systems and blockchain analysis tools. My work involves deep dives into patterns of suspicious activity, flagging transactions that pose regulatory or reputational risks, and ensuring alignment with global AML/CTF regulations.

• Review and investigate alerts generated through transaction monitoring systems involving crypto transactions, identifying suspicious patterns and potential AML/CTF violations.

• Evaluate customer behavior, transaction flow, frequency, value, and counterparties to assess alignment with known risk profiles and expected activity.

• Analyze activity on crypto wallets, exchanges, OTC trades, and P2P platforms for red flags such as structuring, layering, use of anonymity-enhanced coins, and fast in/out movement.

• Utilize blockchain analytics and risk scoring tools to trace transaction flows and assess counterparties.

• Draft clear, concise, and well-substantiated narratives for case closures, including rationale for escalation or no further action (NFA).

• Escalate Suspicious Activity Reports (SARs/STRs) in compliance with internal escalation protocols and regulatory expectations.

• Ensure cases meet required documentation standards and support audit readiness through detailed case file maintenance.
• Promoted to Quality Control (QC) Analyst within 6 months for delivering consistently accurate and detailed transaction monitoring investigations.
• Conduct Quality Control reviews of peer investigations, ensuring consistency in decision-making, adherence to SOPs, and regulatory alignment.

• Provide actionable feedback to analysts to improve the quality of alert disposition and case summaries.

• Participate in regular calibration sessions with team leads and compliance managers to align investigation standards and regulatory interpretations.

• Stay current with FATF guidance, FinCEN advisories, and emerging crypto crime typologies, adapting investigative approaches as needed.

• Contribute to continuous improvement efforts by identifying process inefficiencies, rule tuning opportunities, or gaps in typology coverage.

• Collaborate with team leads and risk officers to refine risk scenarios and rule logic based on alert trends and case escalations.

• Assist in developing internal playbooks and reference guides for crypto-specific red flags and typology indicators.

• Adhere to data privacy and information security policies, especially while handling high-risk customer data in digital asset investigations.

• In my role as Assistant Manager within the International Logistics division, I was deeply involved in ensuring that all global shipping operations adhered to applicable regulatory standards, with a specific focus on compliance, risk management, and anti-money laundering (AML) controls. I served as a key point of contact between the logistics and compliance departments, helping to integrate AML best practices into day-to-day supply chain activities.
  
  I conducted compliance reviews of cross-border transactions, supported the implementation of trade-based money laundering (TBML) detection measures, and ensured that all vendors and third-party logistics providers were properly vetted through enhanced due diligence (EDD) and KYC (Know Your Customer) protocols. My responsibilities also included ensuring adherence to OFAC, FATF, and other international sanctions and export control regulations.
  
  Key Responsibilities:
  
  Oversaw compliance of international logistics operations with AML and trade regulations.
  
  Supported development and enforcement of internal controls to detect and report suspicious activity in trade transactions.
  
  Performed risk assessments and due diligence for new vendors, customers, and shipping agents.
  
  Ensured timely and accurate documentation in line with customs, export control, and sanctions requirements.
  
  Collaborated with compliance and legal teams on AML audits, investigations, and regulatory reporting.
  
  Trained logistics staff on compliance protocols, red flag indicators, and reporting procedures.
  
  
  Key Achievements:
  
  Successfully implemented compliance checkpoints in logistics workflows, reducing exposure to TBML risks.
  
  Contributed to internal AML policy enhancement specifically tailored for international logistics operations.
  
  Played a key role in passing third-party and regulatory audits with no major non-compliance findings.

• Addressed customer inquiries and concerns in a friendly and professional manner
• Resolved customer complaints and issues, ensuring customer satisfaction
• Demonstrated empathy and patience in challenging customer situations
• Received positive customer feedback and testimonials for exceptional service
• Exhibited strong problem-solving skills to resolve complex customer issues.
• Maximised customer satisfaction by resolving service issues promptly.
• Performed well at quality assurance evaluations by continuously actioning performance feedback to drive personal improvement.

• Executed marketing campaigns and contributed to sales growth
• Received recognition for outstanding performance and contribution to the overall success of the marketing team during the internship period
• Assisted in conducting market research, analyzing competitor activities, and providing insights that influenced strategic decision-making.
• Empowered sales teams with marketing content and campaigns to help drive sales.