Mukul Nandkumar Gadre
Pune
Summary
- Objective: To secure a challenging position where I can effectively contribute my skills and work in an innovative & competitive world. I want to gain professional excellence, career progression and personality development via working in an environment that supports growth and enriches my experience.
- Experience: Professional with over 7 years of experience in German Language Translation across diverse sectors such as e-commerce, customer support, and finance. Achievements include completing six international certifications from renowned institutions and excelling in roles as a Quality Analyst and Project Administrator. Proficient in conducting thorough reviews to ensure high-quality translations, with a strong emphasis on error identification and constructive feedback. Core competencies include organizational skills, technical knowledge, and effective communication to support business objectives.
Overview
8
8
years of professional experience
Work History
Team Coach, German Translation, BUAT Testing
Hexaware BPS
Mumbai
09.2022 - Current
- Performed German translation tasks focusing on compliance and financial matters.
- Fostered translation of rules, descriptions, and attributes for diverse German-speaking clients in Capital Market domain.
- Led efforts in BUAT - Compliance Testing.
- Analyzed fund and portfolio migrations for adherence to rules, ensuring smooth transition from MIG21 to CRD tool.
- Collaborated with concerned teams like Translation Teams, Rule Writing (RW), Data Team or Client Service Team to fix issues without any errors and eventually bring accurately translated, tested & perfectly functional rules to production
- Ensure Quality Delivery to Client
- Engaged in regular customer interactions to grasp assignments and resolve target dates.
Team Coach, German Translation, Admin, Alpha BT
Hexaware BPS
09.2022 - Current
- Executed translation tasks for compliance and finance-related materials aimed at German clients.
- Maintain and analyze data across various processes, as well as follow up on deliverables to ensure timely submissions
- Coordinated with internal teams such as STG, Hexaware PMO, and WFM for resource onboarding to resignations.
- Assist team members with administrative tasks and inquiries
- Prepare agendas and materials for daily meetings, and take minutes during discussions
- Encouraged team's understanding of admin procedures through guidance and support.
- Manage records of training submissions and administrative details.
Customer Service Officer (For German Clients)
Mphasis PVT LTD
Pune
11.2020 - 09.2022
- Worked on an e-commerce platform addressing customer inquiries via email
- Handled various customer disputes related to returns, undelivered goods, faulty products, and payment issues etc
- Served as a Quality Analyst (QA) for German disputes & conducted random checks on queries processed by our team to ensure quality and compliance
- Interact directly with German Clients to collaborate effectively and achieve the expected deadlines with accuracy
German Tutor (Private Online Classes)
German Tutor -Freelance
04.2018 - 10.2020
- Conducted training sessions for working professionals and college students pursuing international certification courses (A1 & A2 levels)
- Taught German language for School Students, who has German language in their curriculum
German Language Expert & Web Proofreader
Iksula Services Pvt. Ltd.
Andheri (E)
11.2016 - 03.2018
- Reviewed grammatical and spelling mistakes, ensuring proper sentence formation, and uploading content using tools on the client's website
- Verified product information, translation, proofreading, image development, and tool management (primarily PA & CERT) on the client's webpage
Education
International Certification (C1 Certified) - German Language
Goethe Institute, Max Mueller Bhavan, Pune
12-2010
B.A. - German
Savitribai Phule Pune University
01.2010
H.S.C. -
Maharashtra State Board
01.2005
S.S.C. -
Maharashtra State Board
01.2003
Skills
- Proficient in German
- Translation
- Administration
- Business Operations
- MS Office
- MS Excel
- MS Word
- PPT
- Data Analysis Proficiency
- Teaching
- Document Review Skills
Languages
- German
- English
- Hindi
- Marathi
- Sanskrit
Personal Information
- Date of Birth: 12/11/87
- Nationality: Indian
Timeline
Team Coach, German Translation, BUAT Testing
Hexaware BPS
09.2022 - Current
Team Coach, German Translation, Admin, Alpha BT
Hexaware BPS
09.2022 - Current
Customer Service Officer (For German Clients)
Mphasis PVT LTD
11.2020 - 09.2022
German Tutor (Private Online Classes)
German Tutor -Freelance
04.2018 - 10.2020
German Language Expert & Web Proofreader
Iksula Services Pvt. Ltd.
11.2016 - 03.2018
International Certification (C1 Certified) - German Language
Goethe Institute, Max Mueller Bhavan, Pune
B.A. - German
Savitribai Phule Pune University
H.S.C. -
Maharashtra State Board
S.S.C. -
Maharashtra State Board
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