Mukul Sharma
Senior Account Manager
BENGALURU,Karnataka
Summary
Detail-oriented Account Manager with 09 years of comprehensive experience managing employer-client relationships and developing new business deals. Focused on managing accounts systematically to maximize sales. Dedicated professional successful at introducing new products and expanding network connections. Highly skilled in managing product development lifecycles & defining Product scope including pre-sales proposals, managing customer conflict, identifying new business opportunities, maintaining client relationship & excellent customer service.. Expertise in devising business development strategies to build preference & enhance marketing evolution, mapping business potential and identifying profitable markets for the company's products.
Overview
10
10
years of professional experience
Work History
Senior Account Manager
Magnibot Technology Solutions India Private Limited
04.2023 - Current
- Developing relationships with clients to acquire new business and network with existing customers to retain business
- Ensure timely delivery of data and other creatives to clients
- Retaining clients and building strong, trusting relationships
- Developing and implementing strategic plans to manage and grow accounts
- Reached out to accounts to measure customer satisfaction and increase revenue.
- Identifying opportunities for improvement and proposing new tools and processes
- Supporting sales teams to improve their performance and reach targets
- Track and measure the effort put into and the impact of each initiative
- Identified opportunities for cross-selling products and services to existing customers.
Account Manager
Amazon Development Centre India Pvt. Ltd.
11.2021 - 04.2023
- Created and executed demand generation and account-based programs focused on driving sales from assigned client accounts
- Formulated end-to-end sales solutions, streamlined operations, while contributing to long-term growth objectives of the corporate entity
- Conducted the business's ad sales forecasts for business products and markets to aid strategic advertising positioning that will guarantee sales results
- Designed and executed strategic marketing plans for driving end-to-end account-based marketing programs for key accounts
- Built a campaign execution strategy for prioritized accounts across all pipeline phases involving a mix of marketing, sales and business development channels
- Performed advertising program performance analyses to determine areas for improvement with a vision for enabling sales more effectively
- Maintained strong relationships with the existent & prospective consumer base to determine their needs and formulated advertisement sales solutions that will address those needs
- Kept up with the industry's latest trends and advertisement best practices, which will guarantee that the business does not lag of its competition
National Account Manager
Vodafone Idea Limited
11.2019 - 11.2021
- Managed the National Accounts for Gujarat HQ accounts such as Marwadi & Shares Finance Ltd., Atul Auto, Atul Limited, Meril Lifesciences, Amul Industries, Jyoti CNC and various other organization relating to manufacturing Hub
- Delivered Mobility Voice & Data targets along with Fix line order booking and revenue
- Generated pipeline for large opportunity of Mobility and fixed; received 1 large wins from each category
- Increased revenue and pipeline growth through strategic sales solutions, analytics, and channel partner alliances within short time of on-boarding
- Steered business operations for the profit center to realize pre-planned sales and revenue targets; formulated profit center budget for operational / business development activities
- Restructured operations and introduced important measures to bring in profitability including establishment of new local offices, strategic partner alliances for business processes and team re-organization
- Planned and executed effective sales/new business development strategies while working closely with the national account team to ensure sales goals were achieved
Lead Acquisition Manager
IBus Network & Infrastructure Pvt. Ltd.
11.2016 - 11.2019
- Acquiring large IT campus, Malls, Hospitals and Hotels for the IBS DAS, Malls for Broadband
- Managed accounts of Wi-Fi vertical; organized and executed area sales business plans
- Mapped customer requirements, provided customized wi-fi services, and liaised with internal teams for closing the deal
- Prepared reports by collecting, analyzing, and summarizing information; maintained quality service by establishing and enforcing organization standards
- Engagement with telecom operators for the collection of payments, closing service contracts and on airing sites
- Relationship building with clients, Field team coordination for the smooth easy operation & deployment
- Expanded customer base by studying and exploring new possibilities to extend market coverage, maximized sales & profit potential
Area Sales Manager
Redington India Limited
06.2014 - 11.2016
- Ensured quality service by developing a thorough and detailed knowledge of technical specifications and other features of employers' systems and processes, and documenting the same
- Gathered, defined, and analyzed functional and technical specifications from end user/business and devised feasible solutions
- Worked closely with delivery functions in ensuring successful execution of sales deal, allowing complete tracking of the engagement against business parameters set
- Led Brand Association of Asus, Xiaomi, Blackberry, Apple, Jabra, Huawei, Kindle, Lenovo
- Designed and deployed sales and marketing strategies, programs, and contents to improve sales opportunities
- Managed sales pipeline, forecasted monthly sales and identified new business opportunities; developed positive working relationship with partners to build business
Education
MBA (Marketing & Finance) -
KIIT School Of Management
01.2014
B.Com. -
G.G.U
01.2012
Skills
- Business Development
- Business & Operational Excellence
- Excellent Negotiation Skills
- Strategic Alliances
- Channel Management
- Account Management & Growth
- Customer Relations
Accomplishments
- 2022, Awarded as VOC for US Growth in Amazon Ads
- FY'20-21, Awarded as the Rising Star for achievement of Q3
- 2020, Awarded as Star Excellence for management of Accounts - Vodafone Idea Limited
- 2018, Received Award for Organizing Data effectively - iBus Network & Infra (P) Ltd., Bangalore
- 2015, Awarded as ACE Achiever for the Q2 quarter - Redington India Limited
DOB
Date of Birth: 06/09/1991
Languages
- English
- Hindi
- Marwari
- Punjabi
- Oriya
Timeline
Senior Account Manager
Magnibot Technology Solutions India Private Limited
04.2023 - Current
Account Manager
Amazon Development Centre India Pvt. Ltd.
11.2021 - 04.2023
National Account Manager
Vodafone Idea Limited
11.2019 - 11.2021
Lead Acquisition Manager
IBus Network & Infrastructure Pvt. Ltd.
11.2016 - 11.2019
Area Sales Manager
Redington India Limited
06.2014 - 11.2016
MBA (Marketing & Finance) -
KIIT School Of Management
B.Com. -
G.G.U
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