Mukul Sharma
Summary
MBA professional with nearly 10+ years of experience in Sales & Marketing, highly skilled in managing product development lifecycles & defining Product scope including pre-sales proposals, managing customer conflict, identifying new business opportunities, Rich experience of developing strategic alliances with large key accounts and business relationship with key decision-makers, expanding revenue base & business progressive Positioned business growth through Go-to Market planning, pipeline generation, financial performance, and revenue generation. Strong communicator and collaborator, skilled in business management and operational excellence, consistently exceeding targets and enhancing customer satisfaction.
Overview
11
11
years of professional experience
Work History
Sr Key Account Manager
Reliance Jio Infocomm Limited
06.2024 - Current
- Acquisition of new customers and achieving the targets given for (ILL,MPLS,SD WAN, Cloud, Digital, IOT) from allocated accounts
- Responsible to acquire Enterprise customers by building and thorough understanding of key customer needs and requirements
- Generating new sales that will turn into long lasting relationships with existing & New account (NAP), targeting C-level executives in the Business & Analytics functions
- Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives
- Collaborating with the Solutioning team to provide the products and services and ensure timely delivery to customers
- Maintaining hygiene and control escalation matrix for customer complaints resolution
- Follow internal processes to ensure the end-to-end sales cycle and meeting account metrics
- Creating Customer profile as per the template for each account assigned
- Building & Nurturing Account focused relationship
Sr. Account Manager
Magnibot Technology Solutions India Private limited
03.2023 - 06.2024
- Develop and nurture long-term strategic relationships with key companies, specifically targeting C-level executives in the Business & Analytics functions
- Handling products: Enterprise Security products, software licenses, Networking (Switches & Routers), Remote Access & communication, Smartphones & Tablets
- Prepare and deliver comprehensive business reviews to the senior management team, highlighting key insights, challenges, and opportunities
- Manage sales pipeline, forecast monthly sales, and identify new business opportunities
- Develop positive working relationship with partners to build business
- Developing and managing an efficient channel network as per sales distribution strategy to improve sales performance
- Approaching & Appointing partners for sales growth, Market mapping
- Address partner related issues, sales conflicts, and pricing issues in a timely manner
- Communicate up-to-date information about new products and enhancements to partners
Ads Account Manager
Amazon Development Centre India Pvt. Ltd.
11.2021 - 03.2023
- Created and executed demand generation and account-based programs focused on driving sales from assigned client accounts
- Formulated end-to-end sales solutions, streamlined operations, while contributing to long-term growth objectives of the corporate entity
- Conducted the business's ad sales forecasts for business products and markets to aid strategic advertising positioning that will guarantee sales results
- Designed and executed strategic marketing plans for driving end-to-end account-based marketing programs for key accounts
- Built a campaign execution strategy for prioritized accounts across all pipeline phases involving a mix of marketing, sales and business development channels
- Performed advertising program performance analyses to determine areas for improvement with a vision for enabling sales more effectively
- Maintained strong relationships with the existent & prospective consumer base to determine their needs and formulated advertisement sales solutions that will address those needs
- Kept up with the industry's latest trends and advertisement best practices, which will guarantee that the business does not lag of its competition
National Account Manager
Vodafone Idea Limited
11.2019 - 11.2021
- Managed the National Accounts for Gujarat HQ accounts such as Marwadi & Shares Finance Ltd., Atul Auto, Atul Limited, Meril Lifesciences, Amul Industries, Jyoti CNC and various other organization relating to manufacturing Hub
- Delivered Mobility Voice & Data targets along with Fix line order booking and revenue
- Generated pipeline for large opportunity of Mobility and fixed; received 1 large wins from each category
- Increased revenue and pipeline growth through strategic sales solutions, analytics, and channel partner alliances within short time of on-boarding
- Steered business operations for the profit center to realize pre-planned sales and revenue targets; formulated profit center budget for operational / business development activities
- Restructured operations and introduced important measures to bring in profitability including establishment of new local offices, strategic partner alliances for business processes and team reorganization
- Planned and executed effective sales/new business development strategies while working closely with the national account team to ensure sales goals were achieved
Lead Acquisition - WiFi
IBus Network & Infrastructure Pvt. Ltd.
11.2016 - 11.2019
- Acquiring large IT campus, Malls, Hospitals and Hotels for the IBS DAS, Malls for Broadband
- Managed accounts of Wi-Fi vertical; organized and executed area sales business plans
- Mapped customer requirements, provided customized wi-fi services, and liaised with internal teams for closing the deal
- Prepared reports by collecting, analyzing, and summarizing information; maintained quality service by establishing and enforcing organization standards
- Engagement with telecom operators for the collection of payments, closing service contracts and on airing sites
- Relationship building with clients, Field team coordination for the smooth easy operation & deployment
- Expanded customer base by studying and exploring new possibilities to extend market coverage, maximized sales & profit potential
Area Sales Manager
Redington (India) Limited
06.2014 - 11.2016
- Ensured quality service by developing a thorough and detailed knowledge of technical specifications and other features of employers' systems and processes, and documenting the same
- Gathered, defined, and analyzed functional and technical specifications from end user/business and devised feasible solutions
- Worked closely with delivery functions in ensuring successful execution of sales deal, allowing complete tracking of the engagement against business parameters set
- Led Brand Association of Asus, Xiaomi, Blackberry, Apple, Jabra, Huawei, Kindle, Lenovo
- Designed and deployed sales and marketing strategies, programs, and contents to improve sales opportunities
- Managed sales pipeline, forecasted monthly sales, and identified new business opportunities; developed positive working relationship with partners to build business
Education
MBA - Marketing & Finance
KIIT School Of Management (KIIT University)
Bhubaneswar, Odisha12.2014
B.Com. - undefined
Guru Ghasidas University
Bilaspur, Chhattisgarh12.2012
High School -
St. Xavier High School
Bilaspur, Chhattisgarh03.2009
Skills
- Strategic Account Planning
- Negotiation Skills
- Customer Relationship Management
- Stakeholder Management
- Data-Driven Insights
- Cross-Selling and Upselling
- Project Management
- Adaptability and Change Management
- Communication Excellence
- Leadership and Coaching
Accomplishments
- 2024, Q2 achiever 200% Target for ILL & Cloud business.
- 2023, Awarded as STAR Employee for Q2 Target Achievement.
- 2022, Achiever for Q3 US growth in Amazon Ads.
- 2022, Awarded as VOC for US Growth in Amazon Ads.
- 2021, Awarded as the Rising Star for achievement of Q3 for FY'20-21.
- 2020, Awarded as Star Excellence for management of Accounts - Vodafone Idea Limited.
- 2018, Received Award for Organizing Data effectively - iBus Network & Infra (P) Ltd., Bangalore.
- 2015, Awarded as ACE Achiever for the Q2 quarter.
Languages
English
Hindi
Personal Information
Date of Birth: 06-September-1991
Timeline
Sr Key Account Manager
Reliance Jio Infocomm Limited
06.2024 - Current
Sr. Account Manager
Magnibot Technology Solutions India Private limited
03.2023 - 06.2024
Ads Account Manager
Amazon Development Centre India Pvt. Ltd.
11.2021 - 03.2023
National Account Manager
Vodafone Idea Limited
11.2019 - 11.2021
Lead Acquisition - WiFi
IBus Network & Infrastructure Pvt. Ltd.
11.2016 - 11.2019
Area Sales Manager
Redington (India) Limited
06.2014 - 11.2016
B.Com. - undefined
Guru Ghasidas University
MBA - Marketing & Finance
KIIT School Of Management (KIIT University)
High School -
St. Xavier High School
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