Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline
SeniorSoftwareEngineer

Mukul Sharma

Senior Software Engineer
Jaipur

Summary

Experienced IT professional with 4+ years of expertise in Microsoft Power Platform, including Power Apps, Power Automate, Power Automate Desktop, Power Pages, Dynamics 365, and RPA. Proficient in Agile methodologies and delivering scalable, high-performance enterprise solutions. Actively seeking a challenging role where I can leverage my technical leadership, automation expertise, and problem-solving skills while continuously evolving with emerging technologies such as Copilot and AI-driven automation.

Overview

4
4
years of professional experience
2
2
Certifications
1
1
Language

Work History

Senior Software Engineer

Celebal Technologies
03.2023 - Current
  • With over a year of hands-on experience across Microsoft Dynamics 365 and the Power Platform, I have designed, developed, and deployed scalable solutions using Power Apps, Power Automate, Power Automate Desktop, and Power Pages. I have successfully automated complex manual workflows, integrated enterprise systems, and improved operational efficiency while ensuring performance, security, and maintainability.
  • HDFC Customer service Journeys- Leveraging Power Automate and Power Pages, I led the development and deployment of high-scale customer service portals for the banking domain. Currently working as a Lead, I oversee production deployments supporting bank customer services that handle millions of user interactions, ensuring high availability, performance, and a seamless customer experience.
  • Vendor Management System: Worked on VMS(Vendor Admin Portal) platform leverages advanced technologies to streamline and enhance the procurement process between an organization and its vendors. This portal is primarily built on two key technologies: Power Apps Portals and Canvas App, with seamless integration with SAP, and it incorporates Power BI for Microanalytic data visualization. Key functionalities are Bidding and Quotation Management, Vendor Quotation Submission, SAP Integration as well
  • Canvas app Accelerator: developed a groundbreaking product that utilizes Power Automate Desktop to automate the creation of a full-fledged canvas app's UI and functionalities. This innovative solution streamlines the app development process by leveraging a bot flow to dynamically generate the user interface based on pre-defined parameters. Element mapping, facilitated through an Excel sheet containing the logical structure, ensures accurate placement and functionality alignment within the app. This approach significantly expedites app development while maintaining flexibility and customization options tailored to specific project requirements.
  • Power BI Accelerator:Desktop to automate the creation of reports and functionalities typically found in Power BI. This cutting-edge solution streamlines the report creation process by employing a bot flow to dynamically generate reports based on pre-defined parameters. Element mapping, facilitated through an Excel sheet containing the necessary data structure, ensures precise alignment and functionality within the Power BI report. By automating this workflow, organizations can expedite report generation while maintaining the flexibility to customize reports according to specific project requirements. This approach enhances efficiency and productivity, allowing users to harness the power of data insights more effectively.
  • Automated a Sap cloud tool: I've successfully automated a SAP cloud tool, enhancing its functionality and efficiency. By leveraging automation technologies such as scripting or RPA (Robotic Process Automation), I streamlined repetitive tasks, improved data accuracy, and accelerated processes within the SAP cloud environment. This automation ensures seamless integration with other systems, increases productivity, and allows users to focus on more strategic tasks. Overall, the automated SAP cloud tool contributes to a more agile and optimized workflow, driving better business outcomes.




Software Engineer

Infosys
12.2021 - 03.2023
  • As the Production Head and Level 2 (L2) support at Procter & Gamble (P&G), I spearheaded the seamless operation of production processes and ensured the delivery of top-tier services to our esteemed clientele. My role encompassed a diverse array of responsibilities vital for upholding the organization's standards of quality and service excellence. I played a pivotal role in overseeing the migration process from Automation Anywhere v11 to v.360, streamlining a smooth transition and providing unwavering support to our business partners. This initiative, involving the transition between RPA platforms, demanded a keen understanding of the unique requirements of each tool, ensuring a seamless transition and uninterrupted service delivery.

Education

Master of Computer Applications - Computer Science

Subodh Autonoumus College
Jaipur, India
04.2001 -

BCA - Computer Science

Subodh Autonoumus College
Jaipur
07.2021

Skills

HTML 5

Certification

Automation Anywhere 360 Automation Anywhere Infosys 2022-11-10

Awards

Gracias Award From Infosys Infosys 3-Jan-2023 I was honored to receive a Gracias Award from Infosys in recognition of my exemplary performance and dedication to delivering outstanding work. This acknowledgment underscores my commitment to excellence and serves as motivation to continue contributing positively to our team and organization.

Timeline

Senior Software Engineer

Celebal Technologies
03.2023 - Current

Software Engineer

Infosys
12.2021 - 03.2023

Master of Computer Applications - Computer Science

Subodh Autonoumus College
04.2001 -

BCA - Computer Science

Subodh Autonoumus College
Mukul SharmaSenior Software Engineer