Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
Timeline
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Mukul Singh

Mukul Singh

Jaipur

Summary

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

2
2
years of professional experience

Work History

Technical Support Executive

Adobe Process
Jaipur
06.2024 - Current

As a Technical Support Executive at Adobe, I combine my technical expertise with a strong sales background to deliver top-tier customer support. I troubleshoot and resolve complex product issues while also identifying opportunities to upsell and cross-sell Adobe products based on customer needs. With a customer-first approach, I ensure clients have a smooth experience, while enhancing product adoption and maximizing revenue. My ability to effectively communicate solutions, along with my sales acumen, contributes to both customer satisfaction and business growth.

Customer Support Executive

Hilton Process
Jaipur
03.2023 - 04.2024

As a Customer Support Executive at Hilton, I deliver exceptional service by addressing guest inquiries, resolving concerns, and ensuring a seamless experience. I handle both in-person and remote interactions, demonstrating strong problem-solving and communication skills to exceed customer expectations. Committed to enhancing guest satisfaction, I collaborate with various departments to ensure that all needs are met promptly and professionally. My proactive approach helps maintain Hilton's reputation for excellence in hospitality.

Education

BACHELOR OF COMMERCE -

S.S Jain Subodh College
Jaipur
01.2021

SENIOR SECONDARY EDUCATION - COMMERCE

D.A.V
Jaipur
01.2018

Skills

  • Strong interpersonal skills
  • Communication skills
  • Ability to work collaboratively
  • Problem Solving
  • Leadership
  • Meticulous attention to detail
  • Excellent Organizational skills
  • Active listening
  • Efficient time management
  • Flexible & Adaptable approach
  • Versatility

Languages

  • English
  • Hindi

Hobbies and Interests

  • Music
  • Virtual Games
  • Swimming
  • Reading Novels

Timeline

Technical Support Executive

Adobe Process
06.2024 - Current

Customer Support Executive

Hilton Process
03.2023 - 04.2024

BACHELOR OF COMMERCE -

S.S Jain Subodh College

SENIOR SECONDARY EDUCATION - COMMERCE

D.A.V
Mukul Singh