Summary
Overview
Work History
Education
Skills
Technical Profile
ACADMIC PROJECT:
Hobbies
Date of Birth
Father Name
Religion
Marital status
Location
Timeline
Hi, I’m

MUKUL TIWARI

IT Support
DEVPALPUR CHUABEPUR KANPUR NAGAR

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
years of professional experience
7
years of post-secondary education
2
Languages

Work History

Muktaa Mahila Milk Producer Company Limited

IT Executive
06.2025 - 10.2025

Job overview

  • Implemented and maintained the technology and software budget.
  • Conducted regular audits of systems, networks, and security protocols to maintain compliance with industry standards and regulations.
  • Managed life cycle replacement of hardware and software.
  • Working on SARTHAK ERP at the master level (user role mapping, complete payment procedure of a 10-day cycle, farmer and MPP (village) mapping, manual and correction data, etc.).
  • Working with multi-brand DPU configurations like KAHNA, RIEL, EVEREST, etc.
  • Create an automatic data backup of all local HO systems to the server on a scheduled date and time.
  • Visited the BMC premises to inspect and maintain installed systems, performing cleaning and optimization tasks to ensure faster boot times, and improved overall performance.


Saahaj Milk Producer Company Limited

IT Executive
08.2024 - 05.2025

Job overview

  • Improved IT infrastructure by implementing strategic technology solutions, and optimizing overall system performance to enhance efficiency and reliability.
  • Responsible for maintaining and upgrading the DPU (Data Processing Unit) online system, including the end-to-end replacement and configuration of both hardware and software components. Ensured system reliability, performance optimization, and seamless data processing operations.
  • Led incident management operations, reducing system downtime, and improving service reliability through proactive monitoring and swift issue resolution.

Mother Dairy Fruit & Vegetable Pvt. Ltd.

IT Executive
03.2018 - 07.2024

Job overview


  • Executed troubleshooting and server support in both in-person and remote situations.
  • Provided secondary training to personnel struggling with technological tools and systems.
  • Maintained service schedule for software and hardware.
  • Diagnosed malfunctions in Software, directing support tickets to appropriate personnel for remediation.
  • Resolved issues related to operational components for LAN, WAN and voice systems.
  • Working Projects - PRISM ERP 4.0, PRISM KYP and PRISM Report Server
  • Managed vendor relationships, negotiating contracts for optimal pricing and service levels.

E -Mentors Technologies

Software Developer
11.2016 - 12.2017

Job overview


  • Coordinated with project management on database development timelines.
  • Tuned systems to boost performance.
  • Built databases and table structures for web applications.
  • Working on Project – ESA MEAT ERP V1 (Al-Dua Foods Pvt. Ltd., J. S. International, Mash Agro Pvt. Ltd., Marya Foods Pvt. Ltd.)
  • Working on Project – ESA THREADS IND ERP V1 (Threds India Pvt. Ltd.)



Education

Raj Kumar Goel Institute of Technology
5 KM Tone Meerut Road, Ghaziabad, UP

MCA from Information Technology
07.2014 - 09.2016

SIKKIM MANIPAL UNIVERSITY
SARVODAYA NAGAR, KANPUR UP

BCA from Information Technology
09.2010 - 08.2013

Jawhar Lal Nehru Inter Collage
Kanpur Nagar UP

Intermediate from Mathematics
07.2009 - 06.2010

Azad Memorial Higher Secondary School
Kanpur Nagar UP

High School Diploma
06.2006 - 06.2007

Skills

System Analysis

Technical Profile

  • Installing Operating System : Window 7/Window 8/ Window 10 & 11

     Installing of Server 2003, Server 2008, Server 2012. 

  • System Hardware installing (RAM, Hard-drive, SMPS, MAC-mini HDD, Motherboards, etc.)
  • Installing and Managing Network printers, Wi-Fi switches Routers, etc.

     Cabling, patching and LAN troubleshooting. 

     Managing network about 100 workstations.

  • E-mail client Configuration & Support (Microsoft Outlook, Office 365,Windows Live mail Thunderbird mail).
  • G-Suite and webmail - Create emails, backups & Migration Group policy, forwarder alias.
  • IT Vendor Management & IT Assets Inventory Management.
  • Knowledge of SQL Server Installing, Visual studio 2017, 2019 Components, OpenOffice.org Abode Products and Fine Reader.
  • Installing Android with SDK setup, installing java.
  • Provide technical support, trouble shooting and diagnosing hardware and software problems, including desktop, laptop, LAN and remote systems.
  • Creating and Managing VPN, Disaster management and Backups.
  • Manage DVR and CCTV cameras, wi-fi cameras and access doors.
  • ETL
  • Basic

ACADMIC PROJECT:

Project name : Cloud Campus ERP  

Language of implementation: .NET  

Operating system: Windows : 07/08  

Description: 

Cloud Campus ERP is to provide an online E-learning facilities and also keep track of various  institutions and universities about the various updates and information relevant to the world of  education. 

Hobbies

 Interacting with new people, traveling and listening Music. 

Date of Birth

12-Oct-1993

Father Name

 Mr. S.K.Tiwari 

Religion

 Hindu (Brahman) 

Marital status

Married

Location

 Kanpur (UP) 

Timeline

IT Executive

Muktaa Mahila Milk Producer Company Limited
06.2025 - 10.2025

IT Executive

Saahaj Milk Producer Company Limited
08.2024 - 05.2025

IT Executive

Mother Dairy Fruit & Vegetable Pvt. Ltd.
03.2018 - 07.2024

Software Developer

E -Mentors Technologies
11.2016 - 12.2017

Raj Kumar Goel Institute of Technology

MCA from Information Technology
07.2014 - 09.2016

SIKKIM MANIPAL UNIVERSITY

BCA from Information Technology
09.2010 - 08.2013

Jawhar Lal Nehru Inter Collage

Intermediate from Mathematics
07.2009 - 06.2010

Azad Memorial Higher Secondary School

High School Diploma
06.2006 - 06.2007
MUKUL TIWARIIT Support